I can’t sign into Madden 19
So I recently got a new xbox one x and I reinstalled madden to okay, and it asked me to sign in into an old email account, but when I enter my new email into the prompt it says it’s a “duplicate” email. I have updated the email online and everything checks out on the origin account online but it won’t update on the console. Please please help me
Please make contact with an EA Game Advisor so we can be sure all is well on our side.
Once the EA side is confirmed good, if you still have an issue, you can contact Microsoft to check their side of things.
Click the following link to get started: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
Thanks.
