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tlinget201's avatar
tlinget201
6 years ago
Solved

I can't play online

I have been trying to play weekend league, but whenever I get into a game it says something like "connection no longer available." and for some reason I get the win. I really just want to play the ga...
  • EA_Kent's avatar
    EA_Kent
    6 years ago

    Live chat may not be available at the moment due to Holiday hours. If you need to create a chat it might be best to try again later this week when the EA Help team returns to their normal coverage. 

    /Kent

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

Hi @tlinget201. 

There were some connection issues affecting some of our games on Saturday, but everything should be back up and running now. Are you still having any issues getting connected? If so, can you tell me which system you're playing on? Have you been able to try running through any sort of troubleshooting at all since it started happening? 

/Kent

Twindinosaur655's avatar
Twindinosaur655
6 years ago

My madden 20 keeps saying that my account is invalid

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Twindinosaur655 

    Where is it giving you that message? Is it coming up when you try to log into MUT? Would you be able to send me a screenshot? 

    /Kent

    • Twindinosaur655's avatar
      Twindinosaur655
      6 years ago

      I can’t screenshot right now, but when I log onto madden or any other online game mode, my account is deactivated, and says that I’m not connected to ea servers

      • Twindinosaur655's avatar
        Twindinosaur655
        6 years ago

        I haven’t been able to play any online game modes because the deactivation of my account

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