10 years ago
I can't sign up for MUTRewards.
My EA account security question is in Chinese, and I'm not Chinese. I translated it and it read: which is your elementary school. Great. I answered correctly, but it didn't allow me to access my account. What should I do next?
We need you to make contact with an EA Game Advisor for assistance with resetting your security question.
Click the following link to get started: http://help.ea.com/en/contact-us/new/?category=demo-beta
For help on how to contact an Advisor please use this link: http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/2161281