Forum Discussion
EA_Kent
Community Manager
5 years agoHi @sirsavinem,
For which platform was it that you purchased the game? What are you seeing when you try starting it up? Do you get any error messages or anything?
/Kent
- 5 years ago
I’m bought a disk for Xbox One and it won’t load.any suggestions?
- 5 years ago
I have it on the PS4 and the game won’t launch or go past the loading screen
- Neo_Novalis5 years agoHero+@dingoatemyhorse @stevepetten I'm not exactly sure whether your issue is the same as here (see link below). I quickly screened the posts but did not see a solution. ☹️obviously a lot of players seem to have an issue loading the game on Xbox and PS4. I hope there will be a solution soon.
https://answers.ea.com/t5/Technical-Issues/Unable-to-load-up-Madden-on-EA-Play-First-Play-Trial-Stuck-on/td-p/9429335- 5 years ago
I also have the Madden 21 disc for XBox Series X. It does not get past the loading screen for me. Simply crashes back to main Xbox screens.