I have the disk for Madden 21 and the game will not load
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Same! We have NBA2k1 and it works fine. So does FIFA21.
Is there anything unusual about your setup?
Nothing unusual, actually I have tried multiple set-ups. Tried 3 different TV's (basement, office, family room), tried different HDMI cables, tried both wireless connection and hard-wire to modem. Even returned the disc to Target and got another one. Cleared the Xbox cache, tried to play offline, set-up different Microsoft accounts, nothing nothing nothing.
Yesterday i downloaded Farming Simulator and some Fishing game and neither one of those will work either. So it seems that anything I download off Game Pass will not work (I have Game Pass Ultimate). I am slightly worried that the Madden 21 Trial is blocking my actual Madden 21 I have downloaded, but I tried the Madden 21 disc two days ago before I ever downloaded the free trial and this same problem was happening.
NBA2K21 running like a champ but would like to play more than 1 game! I'm tempted to go buy a different game from the store like Cyberpunk or something and see if that works.
I found a few other people on Twitter with the same problem.
I wish there was a way to see crash logs on the Xbox but those don’t seem to be exposed to users.
Not sure where to go next to find a resolution.
Turns out that you need to get a digital code in exchange for the disc. Here are the instructions you should follow:
https://help.ea.com/en-us/help/faq/playing-ea-games-on-next-generation-consoles/
I am in the process of getting the code now after having gone through the gyrations required.
