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MandelaNotNelso's avatar
3 years ago
Solved

I keep getting kicked out of EA DURING ONLINE GAMES

This is getting absolutely absurd. I am getting kicked outEA madden games at complete random during games. This has happened to AT LEAST 20% of my games. Its unbelievable. More recently I’m up 35-8 and i get kicked out and I get a loss. This affects my ranking (currently not ranked even tho i have more points than people that are ranked. This is *. FIX THIS * MAN. i have clipped times where i am getting kicked out. It makes absolutely no sense. It is NOT my internet. I am hard wired connected and i don’t get kicked out of PSN 

  • Hi there, @MandelaNotNelson 

    We're not aware of any issue currently so we should go through some connection troubleshooting. To start with, I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

15 Replies


  • @MandelaNotNelson wrote:

    This is getting absolutely absurd. I am getting kicked outEA madden games at complete random during games. This has happened to AT LEAST 20% of my games. Its unbelievable. More recently I’m up 35-8 and i get kicked out and I get a loss. This affects my ranking (currently not ranked even tho i have more points than people that are ranked. This is *. FIX THIS * MAN. i have clipped times where i am getting kicked out. It makes absolutely no sense. It is NOT my internet. I am hard wired connected and i don’t get kicked out of PSN 


    Happed to me to 3 and 0 in mut got kicked with 17 seconds left in the 4th up 32 to 21 and it counts as a loss is there anyway i can get this fixed i am texas


  • @MandelaNotNelson wrote:

    This is getting absolutely absurd. I am getting kicked outEA madden games at complete random during games. This has happened to AT LEAST 20% of my games. Its unbelievable. More recently I’m up 35-8 and i get kicked out and I get a loss. This affects my ranking (currently not ranked even tho i have more points than people that are ranked. This is *. FIX THIS * MAN. i have clipped times where i am getting kicked out. It makes absolutely no sense. It is NOT my internet. I am hard wired connected and i don’t get kicked out of PSN 


    Happed to me to 3 and 0 in mut got kicked with 17 seconds left in the 4th up 32 to 21 and it counts as a loss is there anyway i can get this fixed i am texas

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    12 months ago

    Hi there, @lorenzola0415 

    Unfortunately, we can't modify records. We should go through some connection troubleshooting if you are disconnecting frequently. There's some help with that here.

  • IltoxlclI's avatar
    IltoxlclI
    12 months ago

    I have 1 GIG internet and I have gotten kicked out of 3 playoffs and 2 Super Bowls in the past 2 weeks. Madden has got really lazy in the quality of their game this year.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    12 months ago

    @IltoxlclI 

    Your speed isn't as important as having a stable connection. Are you playing over a wireless connection or is your console wired?

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