Requested another Phone call. This time its 144 minutes. This was around 9:45am eastern.
Somebody reply? This is going on day 2 of this....
Community ManagerDid you ever get your requested callback?
@EA_Barry wrote:Did you ever get your requested callback?
No this is 3 times I have requested one and never have recieved one.
Heres the email:
Dear Customer,
As part of our efforts to help protect the security of your account, log in access to your Origin account has been temporarily disabled. We have taken this step as we have detected suspicious activity on your account during on-going standard systems analysis. During this period you will not be able to log in to your EA account or the online portions of our games. We apologize for any inconvenience this may cause you and hope you will understand that we are taking this action to better protect your personal data.
In order to regain access to your account, you will need to contact a Customer Service representative via http://help.ea.com/ using chat or phone.
Once our Customer Service team have confirmed you are the correct owner of the account, your account will be reactivated. Please understand that by doing this, we will ensure the security of your account, which is a priority to us.
For further information on how to recover your account please see the following link:http://help.ea.com/en/article/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/
Thank you for your patience and understanding. We apologize for any inconvenience our actions may have caused, however, the safety and security of our player’s accounts and personal information is of the utmost importance to us.
Sincerely,
Electronic Arts Terms of Service
I have done everything stated in the email.
