Community ManagerHi @Pterrance178.
There might be something blocking the game from connecting to the download servers. Have you checked to make sure there's an exception for Origin and Madden NFL 21 in your security software?
/Kent
Hey @EA_Kent i appreciate your time.
I have made sure Madden NFL 21 and the Trial are allowed to communicate through Windows Defender Firewall and still no luck. Was that the action you were referring to? And what would be my next option?
I am currently having the same problem. I checked everything you said and its all clear. I repaired my game and redownloaded it and still no luck please help.
Community ManagerHey all,
Thanks for the updates!
There are some other steps we can try that might help with this error as well. When you've got the chance I'd recommend starting off with the basic connection steps from the EA Help site. If you're still having trouble after that check out the platform-specific steps as well:
- PC
- Xbox One
Let me know how that goes once you've had a chance to give it a shot. Thanks again.
/Kent
i am having the same problem and nothing it fixing it i have re downloaded 3 time repaid the game 2 times and still nothing can some one please help.
Very curious myself I was playing online all day Monday then the update came out Tuesday since then I can’t play anything because of the roster update error. Ive put money into my MUT team just for this. Anybody know of anything that might help?
