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Pterrance178's avatar
Pterrance178
5 years ago

[Information Request] Madden 21 Roster Update Error

I am able to play games modes offline but I am constantly getting a roster update error. When it asks me if I would like to try again, I choose yes and it gives me the error again. This is a continuo...
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hi @Pterrance178. 

There might be something blocking the game from connecting to the download servers. Have you checked to make sure there's an exception for Origin and Madden NFL 21 in your security software? 

/Kent

Blakemay14's avatar
Blakemay14
5 years ago
@EA_Kent Having same problem! would like to play head 2 head on mut!? please Help ASAP!
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey all,

    Thanks for the updates!

    There are some other steps we can try that might help with this error as well. When you've got the chance I'd recommend starting off with the basic connection steps from the EA Help site. If you're still having trouble after that check out the platform-specific steps as well: 

    - PC

    - Xbox One

    - PlayStation 4

    Let me know how that goes once you've had a chance to give it a shot. Thanks again. 

    /Kent

    • tippit94's avatar
      tippit94
      5 years ago

      i am having the same problem and nothing it fixing it i have re downloaded 3 time repaid the game 2 times and still nothing can some one please help.

      • Ellio2312's avatar
        Ellio2312
        5 years ago
        @tippit94 wrote:

        i am having the same problem and nothing it fixing it i have re downloaded 3 time repaid the game 2 times and still nothing can some one please help.


        I also am having the same problem 

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