Forum Discussion

mk2004's avatar
mk2004
5 years ago
Solved

Is not letting me change my persona on the madden companion app after the update

How can I change my persona on the companion app? Is not giving  me a choice between two accounts. 
  • EA_Blueberry's avatar
    EA_Blueberry
    5 years ago
    @FEELikePABLO Awesome!

    The team made a back-end change in hopes it will prove some success. Going to hold off on marking this as solved until we get some others to confirm. Thanks for getting back.
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
5 years ago

Hey, eveyrone.

This is being investigated by the Madden team but we could use more account examples. Can you help us out by replying to this post with these details?

  • Gamertag/PSN ID
  • Device type
  • When did this start happening to you?

We'll get this passed along to the team ASAP.

ewithrow1818's avatar
ewithrow1818
5 years ago

Gamertag: EWit18

Device Type: iPhone (Madden on PS5)

When: Downloaded the Companion App three days ago and have not yet been able to connect to the MUT section and have been getting the "There was a problem communicating with the Madden NFL servers. Please try again later." error, just as the other comments are stating.

Thanks!

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