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mk2004's avatar
mk2004
5 years ago
Solved

Is not letting me change my persona on the madden companion app after the update

How can I change my persona on the companion app? Is not giving  me a choice between two accounts. 
  • EA_Blueberry's avatar
    EA_Blueberry
    5 years ago
    @FEELikePABLO Awesome!

    The team made a back-end change in hopes it will prove some success. Going to hold off on marking this as solved until we get some others to confirm. Thanks for getting back.
FEELikePABLO's avatar
FEELikePABLO
5 years ago

I am able to switch personas now! Thanks 

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
5 years ago
@FEELikePABLO Awesome!

The team made a back-end change in hopes it will prove some success. Going to hold off on marking this as solved until we get some others to confirm. Thanks for getting back.
  • ak2095f32qg9's avatar
    ak2095f32qg9
    5 years ago

    I still have the same problem anyway

    • EA_Blueberry's avatar
      EA_Blueberry
      Icon for Community Manager rankCommunity Manager
      5 years ago
      @ak2095f32qg9 If you delete the app and re-install it does that fix it?
      • ak2095f32qg9's avatar
        ak2095f32qg9
        5 years ago

        @EA_Blueberryit now shows that I have 6 personas! 4 for my ps5 and 2 ps4. All with same username.

        Amazingly though one of the PS4 ones does work and I can access again. The other 5 don't work

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