Issue with Rookie Gauntlet Champion set packs
After spending an hour unsuccessfully trying to explain this to a chat representative that seemed to be speaking through google translate, 45 minutes mostly on hold with one phone representative who ...
Forum Discussion
Contacted support again today and they advised me to bump the issue and wait for a response.
EA_BarryCommunity Manager
Can you let us know if you are still seeing this issue when you see this message please?
Thanks.
If you mean the glitch with the packs, I don't have 2 identical multi-round packs sitting around to test with, so I can't answer unfortunately. I did post a bug report at the same time that I posted this thread, and this should be something really easy for you guys to test internally.
If you mean my specific issue being stuck with 2 Jaire Alexander cards then yes, both are still sitting in my inventory, nothing there has changed.
The same problem has happened to me. Did not receive my player after selecting the WR. I received the trophy and got the daily challenge complete for completing a set. Player is not showing up anywhere however.
Guess I'm not the only one having a similar issue at least.
