It says I have only played 3 hours, but my trial is over
So I was playing madden with the 10 hour trial on pc, when it said I have 15 minutes left. I was very surprised, as I hadn't played much at all. When I went to the game, it said trial over, but said that I had only played 3 hours. Is there anyway this can be fixed and I can get my 7 hours that I should have left?? I really need to finish the EA Play challenges, and just want to test new features, but I can't as my trial is over. I don't know how this is possible in the first place, as shouldn't it end when you have played 10 hours??? Can someone clear this up or fix it cause this is broken, and obvious, so it should be an easy fix. I spent 10 dollars and I'm pissed that I don't get my time, even though it sais clearly that I haven't played the full 10, or even close to it.
The following specifies Xbox but the same goes for PC and PS4:
Early trial time ran out
If you leave an early trial open and running in the background on your Xbox, time keeps counting down.
To prevent that from happening, make sure to fully quit the game when you’re not playing it to preserve your trial time.
We can’t reset or add more time to EA Play early trials, and neither can the Xbox Support team.
