JSON file downloaded
Madden NFL 2020 for Windows PC. I was finally able to plug in a product key and download this game, but all it did was download a JSON file - what else is there, where is the game itself?
Forum Discussion
EA_Blueberry
Community Manager
Community ManagerHey, @thisisnuts05
Where did you receive the code from and I take it you downloaded it through the Origin client?
Some downloads might experience issues depending on what programs are running in the background or anti-virus systems. Details on that can be found here.
If you're on VPN, I recommend disabling that. A Clean Boot will disable all non essential Microsoft startup programs. We can always try running a Clean Boot and then immediately launching Origin as Administrator (right-click on the desktop shortcut>Run as Admin) to see if the installation completes.
How to Clean Boot your PC
https://help.ea.com/en-us/help/faq/how-to-clean-boot-your-pc/
PC Troubleshooting
https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/
Sorry to hear you're experiencing trouble with game files. Let us know what happens!
