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OneEyedKing88's avatar
OneEyedKing88
6 years ago
Solved

Just bought Madden 20 and can’t play online

So while I was younger I had made a EA account and now that I don’t have accessed to the email or remember the password. I have bought Madden 20 and can’t play online what so ever since I just purcha...
  • EA_Aljo's avatar
    EA_Aljo
    6 years ago

    Hello, @TrueSpartan027.

    I definitely get the frustration, but we also have to do our best to make sure accounts remain with their legitimate creators. We may be able to recover the account for you though. For help with that, please see this article: http://bit.ly/EA_Account_Recovery.

Sweg_restler's avatar
Sweg_restler
6 years ago

So I just bought madden 20 and I was like yes can’t wait to play this horrible franchise of games with one of my friends. Then to figure out that I can’t even play the * game because “my account is invalid.” And you then try for 2 days on how to fix this problem to get no * help anywhere because This game is so irrelevant that you can’t find a  Proper Tutorial on how to fix the problem😭😭. This company is  ran by a bunch of * * 😂😂😂. Can’t wait to refund and spend my money on a real game!!!!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 years ago

@Sweg_restler 

Did you try resetting the password of your EA account?

  • mistahchill's avatar
    mistahchill
    5 years ago

    I ve tryed to do this and it has said that my account is invaild what does that mean? how do i make it valid ?

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      5 years ago

      @mistahchill 

      Are you resetting the password for the account you're posting from? If so, that doesn't appear to be the right one as Madden 20 has never been played on it. If you don't know the email of the EA account you played Madden on, please open a case here so an advisor can help with the account recovery process.

      • mistahchill's avatar
        mistahchill
        5 years ago

        I have madden and many other ea games and I can’t get online it says invalid account. Doesn’t make sense I’ve been owning this account since 2010. I just played head to head july 30 now I can’t get access to online? I’ve made a new account still can’t get access. I can’t get on any of the ea online player modes and I have nhl 20 and don’t want to open it because of madden. How do we fix this problem so I can get back online. If we can’t resolve this I will have to not purchase any ea game again. Help

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