Forum Discussion

mastashake84's avatar
mastashake84
4 years ago
Solved

Kam chancellor daily objectives not counting towards his collectibles

Product: Madden NFL 22 Platform:Microsoft XBOX One Which console generation do you have? Microsoft Xbox One What is your gamertag/PSN ID? Mastashake84 Date/time issue occurred Today and yesterday...
  • EA_Blueberry's avatar
    EA_Blueberry
    4 years ago

    Hey, MUT fans.

    Came in this morning to some good news. It looks like the team was able to push out a fix for this last night. Please let us know if you are still not seeing credit towards Kam Chancellor and if so, let me know what mode you completed and if it was the 1st one of the day.

Tooshhy's avatar
Tooshhy
4 years ago

You see this is why customers get so turned off and pissed off. When we put our money and our hard-earned time into your product (Madden 22) we the customers expect and are entitled to full reparations for your blunders/Mistakes. We should not get ignored and passed over for any reason, This issue has been going on for over a week now, and still no type of fix or compensation, How pathetic. But, as soon as you notice an error that's costing the company money you’re quick to correct that error quickly, fast, and in a hurry (1300 training points went up to 1950 training) within a day that's the type of crap, I'm talking about. So we all know you could fix the issue, it's just that it's not on your importance radar because it doesn’t affect your immediate bottom line. Now I've been on 17/25 since the new season 2 has been out. I have finished the daily objectives every sense hoping they will see that I would have earned a Kam token card each day. I truly hope that you fix the problem and also give everyone who has been affected by this problem they're just rewards.

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago

I understand where your frustration is stemming from as it can be tough to witness other things get addressed and/or new content get pushed out when there are certain issues still at large. To clarify on what you mentioned about the training offer, it was never intended to be that low and while some players were able to take advantage of the low price, it was never ideal to have it that low. There could have been significant negative outcomes to the value of everyone's players if kept low. Setting the value of an item in the tool is different than identifying in the code where a problem is that is causing the objectives to not track properly. I want to let you know I've sent account examples up to the team and notified the teams who are responsible in getting push on this. I apologize this is frustrating for you and I'll do my part in making sure they are aware of this negative impact on your enjoyment of the game, along with the request for compensation (although I cannot always guarantee that can happen, I'll communicate that request with them though).


  • xxhyoslvrxx's avatar
    xxhyoslvrxx
    4 years ago
    @EA_Blueberry Your first point on the training issue, while the coding maybe different, I would say this problem (cam daily's), left unattended, has also had negative outcomes obviously, probably more so than the training. As for the issue being harder to solve than setting a value on an item. Thats probably true, I'm not denying that is probably something more complicated. But why can't they go ahead and credit us, the one's who've been stuck at levels 20-25, myself 24/25, while they correct the problem. Why do I have to wait when my account clearly shows I could knock this out today if given the opportunity?
  • OGhippe's avatar
    OGhippe
    4 years ago
    @EA_Blueberry Yeah y'all got an entire team.. and your gunna tell me that this problem takes a week+ with how many people are employed there and how much money y'all make on this game. Jus blowing smoke up everyone's ya know.
  • xxhyoslvrxx's avatar
    xxhyoslvrxx
    4 years ago
    @EA_Blueberry Still not working this evening. Another daily completed and once again no progress. I will comment on this page every day and raise hell. I'm not going anywhere until this is made right. I have nothing better to do trust me
  • BubbaSpams's avatar
    BubbaSpams
    4 years ago

    i agree bro, they need to fix this *, unreal

  • xxhyoslvrxx's avatar
    xxhyoslvrxx
    4 years ago
    @rolltide0129 he probably won't have any updates. It's not his fault, all he knows is what they tell him. Still frustrating though
  • xxhyoslvrxx's avatar
    xxhyoslvrxx
    4 years ago
    @EA_Blueberry This is fixed. And looks like they credited my account because I have the token and hadn't did the daily today. I'm assuming they patched this and credited people their tokens.

About Madden NFL Franchise Discussion

Playing any other Madden Games? Talk about your experience on our community forums.33,110 PostsLatest Activity: 9 hours ago