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URBOI_TINQUIN's avatar
6 years ago
Solved

keep getting disconnected mid match in online with my friend

I'm trying to play online head to head with a friend on pc and we get in the game and like in the middle of the match we are playing I get a your connection has been interrupted and it will load back into the game for a couple seconds and then just disconnect us. I've tried resetting my router and still keeps doing it every match we play. 

  • Hi @URBOI_TINQUIN

    In a lot of cases issues like this can happen because of a NAT Type conflict. If you and your friend are behind different NAT Types on your network it could be the reason you're getting disconnected when you try to play together. 

    When you've got the chance I'd recommend running through the basic connectivity steps over at the EA Help website. If it keeps happening after that I'd also recommend checking out the PC-specific steps as well. 

    Let me know if you're still running into the same connection problems afterward. Thanks!

    /Kent

1 Reply

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hi @URBOI_TINQUIN

    In a lot of cases issues like this can happen because of a NAT Type conflict. If you and your friend are behind different NAT Types on your network it could be the reason you're getting disconnected when you try to play together. 

    When you've got the chance I'd recommend running through the basic connectivity steps over at the EA Help website. If it keeps happening after that I'd also recommend checking out the PC-specific steps as well. 

    Let me know if you're still running into the same connection problems afterward. Thanks!

    /Kent

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