Keep getting kicked from EA servers

Every EA game I play I get kicked out of and its annoying. Please fix this ASAP.

EA_Blueberry
6 years ago
Hi, @Domingo3544

Sorry to hear you're getting kicked from every EA game you play. Which platform do you play on and do these steps below help keep you in the game?

Reboot the power to the modem/router

Unplug the power cable from your modem/router for 5-10 minutes to refresh the network.

PS4:

Power Cycle

Touch the power button on the front of the PS4 for at least 7 seconds (until the system beeps twice).

Turn it back on after 1 minute. Launch the game.

Xbox One:

Power Cycle the Console

Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

Plug the console power cable back in.

Press the Xbox button on your console to turn on the Xbox One.

Basic Connection Troubleshooting

https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

20 Replies

vangbros69
4 years ago
Help madden 22 kicks me as soon as I enter a match on squads this is the only game I have issues getting into a match no other games no my internet just madden
EA_Blueberry
Community Manager
4 years ago
@vangbros69 Which platform do you play on? Have you tried power cycling both the console and router?
MightyOwls7
4 years ago
@EA_Blueberry everyone is following your Instructions it is not our Internet connection it is a problem with your servers as im being kicked off my fifa 22 games, I've checked my Internet, restarted my router and all the steps you gave and its done nothing it needs sorting
EA_Blueberry
Community Manager
4 years ago
@MightyOwls7 Thank you for reaching out.

Not all of our games run on the same servers. They are all individual instances so it's possible you could get kicked from one game but remain in another.

Would you mind posting in the FIFA forums or add to an existing post about connectivity problems? We'll make sure the team is aware of this.

https://answers.ea.com/t5/FIFA-22/ct-p/fifa-22-en
Patches1969
4 years ago
Have you tried fixing it I would say no om trying nhl 22 I click on accept user agreement and it backs out every time and the same with football
EA_Blueberry
Community Manager
4 years ago
@Patches1969

There appears to be a handful of reasons that could be causing this. On our NHL 22 forums a player claimed this was due to a Pi-Hole on their network. Other players have been able to fix this by logging into profile.ea.com and making sure the region and language matches where they live.

Can you let me know if changing your region & language setting fixes it?
Kraken_god
4 years ago
Hi my game Keeps crashing and kicking me out of games, and some times I can't load into the lobby cuz I'll be immediately kick. I have tried restarting me console to leaving it unplugged for minutes or hours and it still keeps happening. This has been happening since the most recent update.
JaegerN8
2 years ago
I am having this exact same problem in December 2023.

I don’t know what to do. EA chat sent me to this forum but no one is responding to my concern. This is such a joke.
Dak0418
2 years ago
@EA_Blueberry It does it to me too every time so it's not a connection issue called cable company have brand new lines now and modem and router.
EA_Leeuw
Community Manager
2 years ago
Hi all,

I'm going to close this thread to stop it from being necro'd.

If you're experiencing the same or a related problem, or want to start a new general discussion, please create a new topic, or respond to a more current thread.

Thank you.