Forum Discussion

5 years ago

Last challenge in the Zero Chill: MUTmus Eve keeps crashing.

Product: Madden NFL 22 Platform:Xbox Series S Which console generation do you have? Microsoft Xbox Series S What is your gamertag/PSN ID? Shiku Lupine Date/time issue occurred 12/24/21 3PM PST W...

EA_Blueberry

Community Admin

5 years ago

@wedxxsdfgnhgghjy

Thank you.

@Caligrown1004

Are you on a Series S too?

Brady1424

5 years ago

have been trying at least 25 times a day since about 5pm Saturday. on series s as well

EA_Blueberry
Community Admin
5 years ago
Hey, @Brady1424

Thank you for updating the thread. Would any of you be able to confirm for me whether resetting your roster with the lineup tool to BEST TEAM OVR and then power cycling your console will allow you to play the challenge?

How to power cycle your Xbox console:

Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.

Unplug the console’s power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

Plug the console power cable back in.

Press the Xbox button on your console to turn on the Xbox One.
- TangosWhiskey
  5 years ago
  @EA_Blueberry
  
  I reset my roster and power cycled my system as you recommended and still ran into the same problem.
- mlambiris
  5 years ago
  I’ve tried this as well and it is still crashing on me.
  - EA_Blueberry
    Community Admin
    5 years ago
    The team is having some difficulty reproducing this. Would anyone be able to record an Xbox clip of you going into the challenge only to see it crash?
- Brady1424
  5 years ago
  just did this twice and it did not work