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Here's what I would guess is about the equivalent of PathPing. I'm on a Mac, and everything else I work with is on Linux.
I first ran Nmap to see what ports are lisetning at easo.ea.com. I see ports 80 and 443. I tested against 443 since I imagine EA knows better than to run servers over port 80 other than redirection listeners.
$ sudo tcptraceroute easo.ea.com 443 Selected device en0, address 10.0.0.83, port 56730 for outgoing packets Tracing the path to easo.ea.com (159.153.64.173) on TCP port 443 (https), 30 hops max 1 10.0.0.1 2.874 ms 2.324 ms 2.227 ms 2 96.120.60.89 10.145 ms 10.755 ms 10.566 ms 3 ae-258-1342-rur202.troutdale.or.bverton.comcast.net (162.151.214.137) 10.256 ms 9.328 ms 9.945 ms 4 ae-56-ar01.troutdale.or.bverton.comcast.net (68.87.222.249) 9.556 ms 9.287 ms 15.822 ms 5 ae-2.bar2.portland1.level3.net (4.68.62.201) 10.421 ms 11.833 ms 9.900 ms 6 * * * 7 4.79.23.202 93.821 ms 93.787 ms 95.466 ms 8 159.153.92.10 91.018 ms 90.117 ms 91.946 ms 9 159.153.92.78 89.147 ms 90.374 ms 89.985 ms 10 da2.gos.ea.com (159.153.64.173) [open] 93.121 ms 89.724 ms 89.858 ms
I have already tried DNS server changes as well. I use 1.1.1.1 and 1.0.0.1 usually, but also tried Google's 8.8.8.8 and 8.8.4.4. Same result.
This issue started when Superstar KO was changed to be ongoing rather than 5 games. It got even worse after the big 2 GB update last week.
I haven't played since I made this post -- I gave up since my stats are important to me, and the connectvity issues have ruined them. Any chance my stats can be fixed - remove all wins or losses where there was no score?
It looks like hop 6 dropped. That could be causing this issue. Can you run the test one more time? I'd like to see if you still get similar results.
- 5 years ago
I still get the same result. This is also the same result I had last week.
- EA_Aljo5 years ago
Community Manager
That would most likely be the issue then. It's happening before you reach our servers so it's not on our end. Opening the ports for Madden may help with this. You can find the ports here.
- 5 years ago
My PS4 is in the DMZ now. I don't believe it was last time I played online, so I'll update you and let you know how it goes next time I get a chance to play.
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