I think it's best to ignore the tests I posted from my mobile phone network. The tests from my home network are all consistent, show EA as the routing failure. As Xfinity and Level3 both explained, the *** after level3 is not an issue, and you can clearly see the traffic makes it to the EA servers on the 159 network.
help.ea.com is broken too. https://help.ea.com/en/contact-us/?product=madden-nfl-21&platform=ps4&category=technical-support&issue=connectivity and try to contact support. The website says "Somebody call technical support" which is what I am trying to do when I go to that site.
