Forum Discussion
Just bought brand new PS3 console and Madden '15 YESTERDAY!!! Played for 30 seconds, and now I CAN'T GET IT TO WORK, even AFTER TRYING EVERYTHING IN THIS POST. Do your customers all a favor, let us know what is going on. Please and Thank you. This is a joke. If I can't get some information in 24 hours, console returned, game, as well. What a sad show of character, ethics, and an even more dissapointing display of customer service. I guess it's a loss for producer and consumer at this point. This isn't brain surgery, it's manufacturing, engineering, and business 101. Get it together, this shouldn't happen in the tech gen, information age. I don't mind the problem, but I do mind your manner and approach to addressing the problem. I can see it now, I will get a refund, and you will lose a customer, who benefits from that? I want to play, and I know you want to get paid. Niether happening at this moment. Do you expect your customers to stick around? Monopoly or not, EA will feel the impact of consumer choice. It's unfortunate.
I like many of you had the same issue where my game would always freeze in the post-game load screen. I got on the phone and I talked to EA and they gave me a solution that has worked FOR PS3
1st. Go to Network Settings > Media Server Connection > Disable
2nd. Delete the current CFM on your main PSN screen (Saved Data Utility > Delete CFM files)(You're going to have to restart your career but it's because the game corrupted itself when creating your CFM, it apparently needs another 'good ole college try' to get it not corrupted)
3rd. Delete Game Data Utility (usual step)
4th. Start game.
This worked for me so far. Before i couldn't get out of New Game Prep now I'm starting week 4 of the regualar season.
Hope this works for you all!
If you're on Xbox and having this issue or this doesn't work for you on PS3. File it with EA then ask for them to call you. They'll put you right in communication with the game staff (though not directly)
- Anonymous11 years agoThis method posted above actually worked for me (disabling PS3 media server, deleting save files (don't need to delete playbooks), disabling Internet, delete GDU file, turn off PS3, unplug for 2 min, restart, reinstall madden 15, don't update.)
To test it, start a new CFM career with 1-minute quarters and play through a game, that way you don't waste a lot of time.
I thought EA just didn't care but thank you to the guy above for posting this solution.- Anonymous11 years agoIt worked for 1 game, now it's back to freezing. I changed a few sliders during the game, I wonder if that caused the issue.
- Anonymous11 years ago
Btw, the fix with quit game "No". then wait another quit game "No" and then Quit Game "yes" works.
But not if you try to start a season with fantasy draft. Then it fails every time. Great