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Anonymous's avatar
Anonymous
11 years ago
Solved

MADDEN 15 WON'T EVEN LOAD NOW...UNPLAYABLE....

I have had problems ever since I bought this game. I started a season and haven't been able to play consecutive weeks due to a loading data issue that still occurs after update. The game periodically resets itself and starts over and now I can't even play the game because it just freezes at the Madden loading screen. It doesn't even get to the main menu....what can be done to solve this issue...please help

  • Anonymous's avatar
    Anonymous
    11 years ago

    This is a hugely frustrating problem, made all the more frustrating because it really is a great game to play -- when it loads. The same thing happens every time -- on the third (always the third) random "features" screen that pops up during the initial loading of a new game, it stalls.

    (Bought the system new at Best Buy on Black Friday, Destiny bundle, no problems at all with Destiny, or any connectivity issues. Only Madden 15 has problems.)

    The only way I have been able to get the game to work is to get rid of the update that automatically loads when you first install the disc. So here's the step-by-step I've had success with, for when it stalls:

    • Go back to the home screen, hit Options, and Close Application.
    • Press Options again, this time hit Delete (the game itself).
    • Remove disc, then reload. The game will start re-installing.
    • Once the game is re-installed, wait for the prompt that the update will start downloading.
    • Go to Downloads, pause, hit Options. Delete should be the only available option. Squash it like a giant cockroach.

    The game will take a few minutes to load up, but should work and play fine. Strangely, it even retains the stats and data you've already built up from previous games, even though you supposedly uninstalled and reinstalled it. Whatever works.

    Until EA decides to take this issue seriously and fix it for good, good luck!

6 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago
    Dear, EA

    Do you even care about your customers i mean the games not even playable it wont load plzz pacth ea or DOSE SOMEBODY TO KNOW HOW TO HOW TO FIX MY PROBLEM
  • Anonymous's avatar
    Anonymous
    11 years ago

    This is ridiculous. This has been happening to me since the game released and I havent been given a solution from EA Sports. This issue should have been fixed the week of release, however, I'm still cannot play a Madden 15. No matter what I play, I'm forced to watch/play the NFC Championship game intro. Afterward, the game will proceed to an infinite loading screen which never progresses. I, the customer, must be considered a piece of **** to this company. How can you sell me a $60 useless disc? After this incident, I do not know if I can continue to purchase games from this company. How do I know if the next Mass Effect has a serious problem will be addressed in a timely manner? Will the problem be addressed months later? I'm angry that I cannot play a game I've always enjoyed. What are you going to do to fix my problem?

  • Anonymous's avatar
    Anonymous
    11 years ago

    This is a hugely frustrating problem, made all the more frustrating because it really is a great game to play -- when it loads. The same thing happens every time -- on the third (always the third) random "features" screen that pops up during the initial loading of a new game, it stalls.

    (Bought the system new at Best Buy on Black Friday, Destiny bundle, no problems at all with Destiny, or any connectivity issues. Only Madden 15 has problems.)

    The only way I have been able to get the game to work is to get rid of the update that automatically loads when you first install the disc. So here's the step-by-step I've had success with, for when it stalls:

    • Go back to the home screen, hit Options, and Close Application.
    • Press Options again, this time hit Delete (the game itself).
    • Remove disc, then reload. The game will start re-installing.
    • Once the game is re-installed, wait for the prompt that the update will start downloading.
    • Go to Downloads, pause, hit Options. Delete should be the only available option. Squash it like a giant cockroach.

    The game will take a few minutes to load up, but should work and play fine. Strangely, it even retains the stats and data you've already built up from previous games, even though you supposedly uninstalled and reinstalled it. Whatever works.

    Until EA decides to take this issue seriously and fix it for good, good luck!

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Aiden7c 

    Are you having trouble with Madden 15/16 or another Madden title? This post is from 2015, please avoid necroposting older posts. 

    • Don't "necropost." Reviving, updating or bumping old, outdated and irrelevant threads is not helpful for our community. It's best to check when the thread was created before you hit post, just to make sure it's not 2 years old for example.

    AHQ Rules & Guidelines

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @EA_Blueberry wrote:

    @Aiden7c 

    Are you having trouble with Madden 15/16 or another Madden title? This post is from 2015, please avoid necroposting older posts. 

    • Don't "necropost." Reviving, updating or bumping old, outdated and irrelevant threads is not helpful for our community. It's best to check when the thread was created before you hit post, just to make sure it's not 2 years old for example.

    AHQ Rules & Guidelines


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