Madden 16 offline Franchise stuck on loading screeen

Anonymous
11 years ago
Platform: PS4
Gamertag: Statsman19
August 27, 2015; 12:30am PST
Solo franchise, be a player mode.
Additional info: As I stated, it only happened once I completed my first regular season game.
- Anonymous
  11 years ago
  I have not checked since yesterday evening, since maintenance would have been done, as i'm at work. I will check it out and update my status once i'm back at home in a few hours.
  @statsman19 wrote:
  Platform: PS4
  Gamertag: Statsman19
  August 27, 2015; 12:30am PST
  Solo franchise, be a player mode.
  Additional info: As I stated, it only happened once I completed my first regular season game.
- Anonymous
  10 years ago
  Platform:PS4
  Gamertag: neostorm1369thegreat
  offline, solo, in franchise or career mode
  Freeze while loading after selecting play game now.
  Bought game brand new
  PS4 only a month old
  Didn't pay $60 for this *
  Considering class action lawsuit. We don't buy games to not be able to play them.
  Email to contact me: [edit: email address removed]
  Phone (218)452-3658
  I expect this issue fixed or to be reimbursed promptly.
Anonymous
11 years ago
Checked the status just now, same thing happening. Complete a game in franchise, and when it's trying to return to main menu, it freezes, won't load anything, but does play music. Any updates on this?
- Anonymous
  11 years ago
  I have the exact same problem as statsman19
Anonymous
11 years ago
Had the same problem.
On Xbox One, playing an offline franchise. Finished a game and it kicked me back to the main menu. After that when I try to load my franchise it will say loading and just be the spinning football in the background and won't do anything. To get out of the game I have to hit the Xbox button and force Madden to restart. I just totally lose the franchise I was playing. I've had this issue more than once already. Very frustrating.
- Anonymous
  11 years ago
  Exact same thing. This is beyond frustrating. What makes this INFURIATING is that THIS SAME PROBLEM EXISTED ON XBOX ONE LAST YEAR as well (getting kicked to main menu after an offline connected franchise game without any progress being saved). I'm so SICK of this *, EA! Don't you guys have game testers?
- Anonymous
  11 years ago
  Did you find out how to fix the problem on xbox one. I've got nearly the same problem, except I finish the game and it kicks me back to the main menu. It doesn't freeze, but when I go back into franchise mode the game i just finished wasn't saved. I have to play it all over again. It's done it 3 different times. Also if i pause it more than once during a game the kicking arc goes nuts, swinging back and forth. Anybody else have this issue or know how to fix it?
  @aubfan25 wrote:
  Had the same problem.
  On Xbox One, playing an offline franchise. Finished a game and it kicked me back to the main menu. After that when I try to load my franchise it will say loading and just be the spinning football in the background and won't do anything. To get out of the game I have to hit the Xbox button and force Madden to restart. I just totally lose the franchise I was playing. I've had this issue more than once already. Very frustrating.
- Anonymous
  11 years ago
  I have the exact same issue on Xbox One. Has EA suggested any fixes. Very frustrating!
Anonymous
11 years ago
Been trying to play Madden connected franchise which is my favorite gamemode, but it is not even playable. In Madden 15 every time after a game it would freeze and stay frozen making me have to restart my ps3 and run the revoery. I would not have saved progress and it was a waste, why play when you can't even finish a game. I then stopped playing Madden 15 and decided when Madden 16 came out I would give it a shot. Waste of time and money, the same thing happens in Madden 16 my connected franchise freezes after every game and it is * me off. I really hope EA will fix this as soon as possible or you won't be seeing me buy anymore of their games. I am sorry if I come off mad but I played for a working game not a broken one. I know it is not my ps3 cause I have tried it on several and it happens to a bunch of other people too. I thought it would be fixed in Madden 16 please fix it. P.S you can bet EA won't be getting anymore money from me if this isn't fixed and fixed soon.

I play PS3
Connected franchise mode
Salary cap off, trade deadline off and pre existing injury off everything else default.
I do fantasy draft with 4 minute quarters
I have tried both playing while online and offline both freeze after a game
Win or lose either or it freezes at the loading screen at the end of the game.
Please fix this I just want to play my game without problems.
Thank you.
- Anonymous
  11 years ago
  I have the same problems! Madden 15 and now 16. I figured my Madden 15 was because it was on the ps3. But I have the ps4 now I still have the same issue on 16. In addition I have also had it freeze during MUT when loading cards to update the roster. Then the worst one that has only happened once is the entire screen turned blue with a couple white vertical lines going through it. Had to unplug the system to get out of that one.
  They need to stop worrying about some of the game play glitches and fix the problem that stops you for playing for the last two years!
- Anonymous
  9 years ago
  Same problem - I am extremely disappointed great game but cannot play franchise mode at all started second season & it froze up as well - I got thru one season that's it - Forced to buy 17 hope I can play
  - Anonymous
    9 years ago
    @aj_tarheel13 wrote:
    
    Same problem - I am extremely disappointed great game but cannot play franchise mode at all started second season & it froze up as well - I got thru one season that's it - Forced to buy 17 hope I can play
    
    I still have issues & can only play safely if I turn off my network connection on my PS4. The developers NEVER completely fixed the game.
    
    I am finished with EA. Madden 16 was the last EA game I bought. The treatment I received from "costumer service" & the forum moderators was what killed EA, for me. I won't buy any of that companies products, anymore.
    
    Now, when looking for new games to buy, the FIRST thing I look for is the EA logo. If a game has an EA logo on it, I will not buy it. I don't care how nice the trailers look, or game play.
    
    I will not spend money with a company that treats its customers like trash. The customer service is HORRIBLE & the & the EA Sports moderators PERMANENTLY banned me from the forums when I complained about the customer service. I even tried to appeal, but the * still refused to reinstate me, even after YEARS of being a positive community member. [Comment Removed - Admin.]
    
    Good luck spending your money on their products. I won't do it anymore.
Anonymous
11 years ago
@EA_Nils have we figured this out yet?
- Anonymous
  11 years ago
  Same Issue
  - GenNowGamer
    New Novice
    10 years ago
    Same issue, but my madden 16 on xbox one freezes randomly after the game ends and the animation of the post game stats show on the field with the players running in front of the stats. It doesn't happen every time, there is no rythm to it and it only happens in offline connected franchise. This has been happening now for about 2 months now and is extremely annoying!
    
    Also with it freezing on this screen its before my progress saves, so i have to play the game all over again.
- Anonymous
  11 years ago
  EA Chat Support said to try this,
  I did, but Haven't tried to start a new franchise yet
  Thank you for contacting EA Customer Experience.
  
  Clear the cache :
  Go into the Alternate MAC Address section of their Xbox One by the path below😕elect the option: Settings -> Network Settings
  select the option: Advanced Settings
  select the option: Alternative Mac Address
  select the option: Clear
  shut down the console.
  disconnect the power cord from the back of the Xbox One and wait two minutes.
  Once the two minutes have passed, plug the power back in and wait for the power bricks light to go from White to Orange.
  Once the power brick has the Orange light, start the console.
  
  Delete and re-download the Gamertag :
  https://support.xbox.com/en-GB/xbox-one/security/remove-profile-from-console
  
  Uninstall the game and reinstall :
  http://support.xbox.com/en-IE/xbox-one/downloadable-content/uninstall-content
  
  Close the application and restart:
  http://support.xbox.com/en-IE/xbox-one/apps/how-to-close-xbox-one-app-or-game
  
  Power cycle the console :
  While the console is on, press and hold the console’s Xbox button for 5 seconds.
  The console will power down.
  Unplug the power cord.
  Wait 30 seconds.
  Plug the power cord back in then turn the console back on by touching the Xbox button
  Note: If your console is set to the Instant-On power state, the above steps will shut the console completely off and will not enable Instant-On or the ability to turn on your console by saying ‘Xbox On’ until it reboots. .
  - Anonymous
    11 years ago
    Allllll of that or pick one of them? They didn't say a patch could fix this? Deleting ur gamer tag and all that sounds like we would be doing way to much
- Anonymous
  11 years ago
  i do not know if anyone from ea will by interest and take care ...probably best think to is return my money ...this game is total broken like " beta version "
Anonymous
11 years ago
So, any input on this matter and the below listed follow up information???
Anonymous
11 years ago
Playing on Xbox one, gamer tag is diggler333, happens every night. I finish a game in franchise mode, instead of going to the franchise screen when the game is over, it goes to the home screen of the game. I then try to load the game but it freezes while loading. The only way to get back into my franchise is to lead my previously saved game which was saved before my game started since I didn't have a chance to save it after I played the game. Happens almost every single game I play, very frustrating. The gameplay is great, but this is the worst $60 I've ever spent, worst game experience I've ever had. I've been buying Madden for over 10 years every single year. RIDICULOUS, UNEXCUSABLE, LUDACRIS.
Anonymous
11 years ago
Xbox one
gamertag Warebreed31
When did this first happen? (9/6/15, 12p, pacific)
Solo
- Anonymous
  11 years ago
  Happened today around 11am pacific. Xbox one, lakerman83
  - Anonymous
    11 years ago
    having the same issue. rocknsock5230 is the gamer tag. Its BEYOND frustrating. I feel like this issue happens every year.
Anonymous
11 years ago
PSN : Dabutcherx I was able to play my offline franchise 9/7/15. Tried to play it the next day and it froze in the pre-game loading screen on the 4th player goal screen. It has frozen in the same spot every time since. I have a physical copy and all my other disc games play fine. I have all the updates. The freezing problems are why i quit playing 15. 16 is a great game but i'm not going to invest time in a faulty product.
Anonymous
11 years ago
I have the same problem also and paltform is PS4. After every game I have to close NFL16 and start it again. So I can play only one game at one start, yes something is really wrong!

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Madden 16 offline Franchise stuck on loading screeen

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