Forum Discussion
Then it's worth checking that everything is okay with your pre-order on the website.
Try to to use PlayStation Store website, might be that the download will be working from there. Pre-load may be available at different times depending on your location. Otherwise, as stated above, I would contact PlayStation Support for more details.
- EA_Alexander10 years ago
EA Staff (Retired)
If you bought the game digitally from PlayStation store, then there is no need to apply any codes as content is granted automatically during release. I've checked your account and you should receive your pre-order rewards starting September 1st. Please note that to continue receiving these packs you will need to login into the game every week.
In case you won't receive your packs during first week of September, let us know by contacting customer support via phone or chat: help.ea.com/en/
You will find more information about pre-order rewards by following this link.