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Anonymous's avatar
Anonymous
9 years ago
SolvedApproved

Madden 17 Franchise Mode - Membership limitation

I'm trying to continue a franchise that I had previously started.  When I try to load it, I get the following message "An Xbox live membership limitation does not allow you to access this feature.  See http.//help.ea.com/article/not-able-to-connect-to-online-play for additional details".  I double checked and my console does have a good internet connection.  I don't have a paid subscription for Xbox live, but do I really need that just to continue what I've already started in Franchise Mode?   I've never had this error message come up before.

3 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    9 years ago

    @C-B-P-44

    An active XBL Gold subscription is required for online play on the Xbox platform.

  • I have the same problem and I just redeemed a 6 month gold subscription gift card. I've also emailed ea help and am waiting for a reply. Thoughts?