Madden 17 Xbox One account hacked
So when I got home from work I logged on to play a game. About 15-20 of my top players are gone and my near 400,000 coins wiped down to 1,200. I have a bunch of emails resetting my Xbox live password and my ea password.
I'm flipping out as my team is now demolished.
Never had this happen nor knew it could happen. Is these the times we live in? Everything gets hacked even game accounts and email accounts? Why would someone go to all of that trouble?
I just want to know if there's anything I can do to get my team back or atleast prevent this from happening to me or anyone again.
I've changed all my passwords but still feel super bummed out about this. My whole year of Madden just wiped away.
Thanks in advance for any help.
I'm flipping out as my team is now demolished.
Never had this happen nor knew it could happen. Is these the times we live in? Everything gets hacked even game accounts and email accounts? Why would someone go to all of that trouble?
I just want to know if there's anything I can do to get my team back or atleast prevent this from happening to me or anyone again.
I've changed all my passwords but still feel super bummed out about this. My whole year of Madden just wiped away.
Thanks in advance for any help.
Hello @dathan_b,
I am sorry to hear that you have run into this situation.
Please contact our support via live chat or phone call and they can check what exactly can be done in this situation:
1. Click on the following link: https://help.ea.com/en/contact-us/ (once there make sure that your country is correctly selected in top left hand corner of Help.EA.com)
2. Find the affected game - in this case select 'Madden NFL 17'
3. Select your platform
4. Select topic and issue.
5. Select a contact option. Please note that available contact options do depend on your country settings, time of day and the topic/issue you choose.Let us know if you run into any issues with this.
- Kristi
