Madden 17 Xbox One Stuck On Loading Roster
Ok so I load the game up and I it gets to the screen with Gronkowski on it. I hit a button to load into the game and it says loading profile. It loads the profile, then it says exactly as follows LO...
Forum Discussion
Hi there!
Try this step, and see if it helps to resolve your issue:
Navigate to Settings>All Settings>Network>Advanced Settings>Alternate MAC Address>Clear. The next screen will prompt you to restart the console by pressing "A", but don't do this - on that screen, instead, walk up to your console, hold the power button down until your XBOX One does a hard shutdown, then unplug the power cable from the back. With the power cable unplugged, press the power button 5 or 6 times to expel any excess power stored in the device, then plug it back in, boot up your XBOX One, and load into Madden 17.
HaVnt even been able to play the stupid game won't load!!! Only on my gamer tag my buddies will work , makes no sense
EA_BarryCommunity Manager
Can you try the above steps posted by @BloodmoonSonata and let us know here how you get on please?
@bkplaypin If you are able to connect with your friend's XBOX Gamertag but not yours, it could be a syncing issue with your Gamertag profile.
Follow steps here to remove your account from your XBOX One: http://support.xbox.com/en-US/xbox-one/security/remove-profile-from-console
This will not impact any game saves, files, or online progress for any of your titles.
Once your account is removed, simply sign right back in to download your Gamertag profile back to your XBOX One.
- I tried both of these fixes and it didn't work. I get stuck in. The same spot, any additional suggestions ?
same here, I chatted with two EA reps today. both told me there's basically nothing I can do to help resolve this issue. Fantastic Customer service
