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tjbr0wn's avatar
tjbr0wn
4 years ago

Madden 18 - Ultimate Team Issue

Hi there, I've just downloaded Madden 18 from Gamepass but when I select the ultimate team mode I'm getting the error message "User already has a team" is there a reason for this? Haven't previously...
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Admin rankCommunity Admin
4 years ago
@tjbr0wn Are you able to jump onto a different Gamertag to see if you're able to create the team. This way we can determine if it's account based or console based?
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Admin rankCommunity Admin
    4 years ago

    Hey, @tjbr0wn 

    I was out on personal time off, apologies for the delayed response. We are not able to make any account changes on the forums nor discuss account details to uphold our commitment to strong account security. I must advise you to contact our Support team for that specific request.

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