Forum Discussion

Anonymous's avatar
Anonymous
8 years ago
Solved

Madden 18 Freezing

Every time I go to play my second or third franchise game it freezes during the loading screen before the game. EA please fix this I love Madden and I can't play when it's doing this.
  • 3_3_b_1_REDACTE's avatar
    3_3_b_1_REDACTE
    8 years ago

    Before this gets buried in my response let me first @EA_Barry thank you for your response to this freezing issue. It eases tempers when the community sees the issue being addressed!

    Update to Date:

    I played another 3 hours last night (6 in total since the patch) and have NOT had a single instance of freezing SO FAR! I will continue playing and report back with my results and encourage others to PLEASE report back with their findings.

    To elaborate on your response EA_Barry, I agree deleting saves could be a necessary step in solving the issue. To clarify for others the steps I took:

    1. I deleted the game on my XBOX ONE and re-installed
      • RESULT - Still had freezing issues.
    2. I saw the new patch on game start up so I applied it. Upon game loading I deleted both my Franchise saves (Cloud, Offline) and started new ones.
      • RESULT - No freezing in 6+ hours of game play which was previously not possible for me.

    @EA_Barry Step 2 causes me a little concern for 2 reasons. First let me say that I didn't stand to lose much when I deleted my Franchise saves because I only recently bought the game so I had only 2 half finished rookie seasons. I didn't want to recommend this step to others without being sure it was helping because I know others stand to lose much more progress than I. Second, if patching has already potentially put our saves at risk, are we to expect starting over more than once?

3_3_b_1_REDACTE's avatar
3_3_b_1_REDACTE
8 years ago

Still freezing, several more times yesterday and today. I would like to suggest that perhaps we (the people experiencing this issue) begin focusing on testing and less on the fact we are all rather angry.

I have been playing cloud Franchise exclusively so I'm not sure if the issue of freezing is prevalent, or as prevalent in other game modes. Perhaps someone else here can answer that. I'm going to begin testing a few things and I will try and report back my findings and I encourage other to do the same.

NOTE: (System - Xbox One, Game Mode - Cloud Franchise)

  • I'm going to start with reinstalling. I know some have done this without success but it seems a reasonable place to start.
  • If the issue continues I'm going to switch from cloud syncing Franchise to offline / local thus ruling out cloud interactions as the culprit. I don't know what game features this may affect (aside from saves) so that will take some testing to ensure the full Madden experience remains intact.
  • The pressing of buttons during cut-scenes and loading screens could also be an issue. This also requires more testing but I had noticed on several occasions I was button pressing to speed through screens when freezing occurred. This could be purely coincidence but again, testing could help here.

If anyone else has any ideas lets start compiling ideas, successes and failures here so we may be of assistance to each other and EA in resolving this issue. Thank you ahead of time everyone, I remain optimistic (for now) this will get resolved.

Anonymous's avatar
Anonymous
8 years ago

The game is really doing okay for me until I install the latest update earlier this week. After that it's a tailspin. It almost always freeze on the second Franchise game. Yesterday it took me 3 rounds of restart to finish one Franchise game. EA please fix it or provide a way to uninstall the latest update.

About Madden NFL Franchise Discussion

Playing any other Madden Games? Talk about your experience on our community forums.33,113 PostsLatest Activity: 4 hours ago