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Anonymous's avatar
Anonymous
8 years ago
SolvedApproved

Madden 18 install

Does anyone know what the issue is will it install or not
  • EA_Aidan's avatar
    EA_Aidan
    8 years ago

    Hey @KingJames619

    Could you tell me specifically what is happening when you try to install? 

    Also, if you have not already then please follow these steps:

    PlayStation 4
    1. Open your Notifications from the XMB, or main PlayStation menu.
    2. Choose Downloads and find your Madden 18 download file.
    3. Press the Options button and select Install.
    Xbox One
    1. Navigate to your Download History from the main Xbox Menu.
    2. Select the Madden 18 file and press the menu button.
    3. Select Install.

    If your installation freezes, gets stuck, or fails, your game file may have corrupted while downloading.

    • We recommend deleting or manually uninstalling any files that made it through the installation process, then download and install your game again.
    • Once you install your game, restart your game or console. This makes sure your system checks for game updates.

      -Aido
EA_Aidan's avatar
EA_Aidan
Icon for EA Staff (Retired) rankEA Staff (Retired)
8 years ago

Hey @KingJames619

Could you tell me specifically what is happening when you try to install? 

Also, if you have not already then please follow these steps:

PlayStation 4
  1. Open your Notifications from the XMB, or main PlayStation menu.
  2. Choose Downloads and find your Madden 18 download file.
  3. Press the Options button and select Install.
Xbox One
  1. Navigate to your Download History from the main Xbox Menu.
  2. Select the Madden 18 file and press the menu button.
  3. Select Install.

If your installation freezes, gets stuck, or fails, your game file may have corrupted while downloading.

  • We recommend deleting or manually uninstalling any files that made it through the installation process, then download and install your game again.
  • Once you install your game, restart your game or console. This makes sure your system checks for game updates.

    -Aido

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