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Anonymous's avatar
Anonymous
8 years ago
SolvedApproved

Madden 18 installing issue

I have madden 18 goat edition. For PS4. And all I can do is beat the patriots everything else says installing. Do I return it. This is getting annoying
  • Hey @Kc8228

    It can take some time to install, please be patient and let it finish. If it does not complete then please try the following:

    Please ensure that the game is fully installed by scrolling over the game tile and hitting options on PS4, for Xbox one go the Home screen, move right and select My games & apps. Scroll down to Queue.

    If your installation freezes, gets stuck, or fails, your game file may have corrupted while downloading.

    • We recommend deleting or manually uninstalling any files that made it through the installation process, then download and install your game again.
    • Once you install your game, restart your game or console. This makes sure your system checks for game updates.

      -Aido

2 Replies

  • EA_Aidan's avatar
    EA_Aidan
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    8 years ago

    Hey @Kc8228

    It can take some time to install, please be patient and let it finish. If it does not complete then please try the following:

    Please ensure that the game is fully installed by scrolling over the game tile and hitting options on PS4, for Xbox one go the Home screen, move right and select My games & apps. Scroll down to Queue.

    If your installation freezes, gets stuck, or fails, your game file may have corrupted while downloading.

    • We recommend deleting or manually uninstalling any files that made it through the installation process, then download and install your game again.
    • Once you install your game, restart your game or console. This makes sure your system checks for game updates.

      -Aido
  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved
    I tried this with no luck! My game shows it’s dowbloaded fully but all modes are still locked and installing.