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Anonymous's avatar
Anonymous
8 years ago
Solved

Madden 18 wont connect with EA Servers.

Madden 18 GOAT addition was working fine. Went to play today, it did an update and now it wont connect to EA Servers. I looked online and did the stuff they said. I restore factory setting with initi...
patsfan85's avatar
patsfan85
6 years ago

Hard reset worked.  Xbox one.

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
6 years ago
@patsfan85 wrote:

Hard reset worked.  Xbox one.

Thank you for the connectivity tip, @patsfan85!

Since this post is originally from 2017 and connectivity issues tend to be related to a specific moment in time, I'll be locking down this post from further replies. If you're experiencing any connectivity issues to our servers please check EA Help on Twitter, PlayStation Status, and Xbox Live Status to see if there is an outage currently being investigated. 

We have connection troubleshooting steps below that should help! If not, please let us know or feel free to contact our Live-Support on Twitter, Facebook, or Help site.

Advice: Power cycling your console and restarting the PC is advised if you have trouble connecting to EA servers. This helps re-sync the account to the servers. 

Basic Connection Troubleshooting

https://help.ea.com/en/help/faq/connection-troubleshooting-basic/

Port Forwarding

https://help.ea.com/en/help/faq/opening-tcp-or-udp-ports-for-connection-issues/

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