@deepcoverops025 Even if you're not logged into your account or your email, support can help with access the account and changing the email address.
Community ManagerYou should be able to use the info at the following link to change some account details, including your email:
https://help.ea.com/en-us/help/account/if-you-forgot-your-ea-account-id-or-password
Thanks.
I need help. I can't play Madden19. I have no access to the email that's connected to my account. How do l change it to the email l have access to?
EA Staff (Retired)@SubSetMaster2
Hi There,
Sorry to hear that you are having this issue with your account.
The best course of action is to contact our EA support team with the included live contact link from our EA Help Site and one of Our advisers should be able to assist in getting you back into the account and guiding you through the change of details process.
Please fill out the relevant fields in the form link below and choose from either Chat or Call back options at the end.
We look forward to speaking with you.
EA Help - Contact us:
https://help.ea.com/en/contact-us/
I'm having the same issue and I called ea support and was basically told there is nothing g they can do. If I prove it's me y not just give me or change my password or just let me make and add a new ea account I have a 70$ game and cant even play it with my friends.
I am in the same situation. EA Support will not help me with changing the account details. I too am out of pocket an unable to play.
Of course not. This is EA. Why would they help the consumer? I'm now at loggerheads with the company I bought the game from because they won't accept it as it's opened.
Absolute *. Thanks to EA I'm out of pocket, all because of data protection * that's a nonsense when the email address is wrong.
I have the same problem I'm just ready to get a refund and give up EA Sports sucks
I am in a similar issue. Somehow my Xbox gamer tag is linked to the EA account of somebody that I haven’t talked to in 8 years. I don’t have any clue how they could have been linked, as we did not share any email or login information. I do not have his contact information and he does not seem to be on social media for me to message for assistance.
I have attnepted to speak with with the game advisor support team, and they state the only way to transfer my account to a new EA account or unlink it from this individual’s, is to speak to the EA account owner.
I do not have a way to contact the EA account owner. I feel like there should be some sort of backup safeguard for scenarios like this, along with people who cannot access old emails.
Am am I stuck and permanently unable to play EA games due to losing contact with a friend many years ago...?
Please help/advise on what I can do to solve my issue. As game advisor support team seems to be deadset on only resolving the issue by speaking to the EA account owner.
