@deepcoverops025 Even if you're not logged into your account or your email, support can help with access the account and changing the email address.
I need help. I can't play Madden19. I have no access to the email that's connected to my account. How do l change it to the email l have access to?
EA Staff (Retired)@SubSetMaster2
Hi There,
Sorry to hear that you are having this issue with your account.
The best course of action is to contact our EA support team with the included live contact link from our EA Help Site and one of Our advisers should be able to assist in getting you back into the account and guiding you through the change of details process.
Please fill out the relevant fields in the form link below and choose from either Chat or Call back options at the end.
We look forward to speaking with you.
EA Help - Contact us:
https://help.ea.com/en/contact-us/
I'm having the same issue and I called ea support and was basically told there is nothing g they can do. If I prove it's me y not just give me or change my password or just let me make and add a new ea account I have a 70$ game and cant even play it with my friends.
I am in the same situation. EA Support will not help me with changing the account details. I too am out of pocket an unable to play.
Community ManagerAccount security is important to us.
When helping with certain issues, like account changes, it’s important that we can verify that you own this account. We want to make sure we’re not compromising your account, so we can’t help out with your issue currently.
If you’re able to regain access to your email account later, you can resume this case on EA Help at help.ea.com/my-cases/ or click Contact Us on any help.ea.com page to start a new case.
