Forum Discussion
EA_Cade
The Sims Team
7 years ago@moneyob713 Thanks, what system is this happening on?
7 years ago
Xbox one.. I’m in Texas
- EA_Cade7 years ago
The Sims Team
@moneyob713 Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me know if this persists?
- 7 years ago
PlayStation
- EA_Cade7 years ago
The Sims Team
@Smackdaddy356 Please run the UO trace in these steps http://bit.ly/ConnectivityBTS under "Test Your Connection" and post the results so we can determine the cause of the connection problem.