Forum Discussion
7 years ago
Xbox one.. I’m in Texas
EA_Cade
The Sims Team
7 years ago@moneyob713 Can you try these steps please, from the Xbox dashboard select Settings- All Settings- Network- Network Settings- Advanced Settings- Alternate MAC address - Clear- Restart. Then let me know if this persists?
- 7 years ago
PlayStation
- EA_Cade7 years ago
The Sims Team
@Smackdaddy356 Please run the UO trace in these steps http://bit.ly/ConnectivityBTS under "Test Your Connection" and post the results so we can determine the cause of the connection problem.
- 7 years ago
If you are wireless make sure there is no interference between your router and console. Also make sure nobody else is sucking your connection as high network traffic will cause this. Another thing is to refresh your IP by doing a hard reset on your modem, router and console, in that order.