Madden 19 pc -Game Keeps crashing in Franchise Mode

I'm having the exact same problem as everyone else.

I'm in year 2023 (maybe 2024) and the game will CTD either at the end of a completed game or if I quit out early. Basically going from in-game pause menu to franchise menu causes a crash. My previous work around was to load an old save (I make backup saves every few weeks or before I try to make a really stupid trade) but it's pointless because the moment I start a game, the save file is doomed. And now I can't load any of my saves, they all CTD.

edit: Just checked a screenshot, I'm in year 2024.

On my many attempts to find a workaround, along with crashing when exiting in the middle of a game and crashing when exiting a finished game, I discovered that my franchise will also crash when you exit back to the franchise menu from doing free practice. Like most people I have multiple save points for the same franchise and they all suffer from this issue. 

Looks to me that more and more people are suffering from this crashing problem as they get deeper into their franchise, so why haven't we heard from EA about this? Its been 2 weeks now @EA_Barry

I'm having this same exact issue, as well. Anything EA? 

To add to the list of crashing issues when loading back up to the offline franchise menu/Owner's office:

-Crash when exiting after finishing playing a game

-Crash if you exit in-game at any point back to menu

-Crash when exiting free practice back to menu

New discovery

-Crash when exiting from the weekly training

Basically anything that requires you to load back to the menu will cause a crash back to desktop once you get to a certain point in the season. Those auto-save files that was active during the crash will then get corrupted and no longer can be loaded (100% crash rate). I can load up another save point from a few weeks back in the season and everything will work fine until i get to the same week in the season where the crashing was previously happening. I can sim the rest of the season and play a few games of the next season, but then the crashing starts happening again. 

This is also happening on the PS4  this issue by far makes this the worst madden game yet.

I'm having the same issue.  I have a copy of one saved game that works all the time but when I save and copy other game files the game crashes and the autosave doesn't work nether.

me too, what's up EA...no mention of a fix in your sept update thread....

@EA_Barry can we get confirmation or something that the DEV team is aware of this issue? It's starting to get a little ridiculous that there's been no acknowledgment that they're looking into this and it's affecting quite a few people.

Apologies for the late response here. We are looking into this issue and any news will be posted on this thread.

Yes I am having the same problem please fix this. I finally built my team up too.

@chefparisss@GamerNOY@megablackk1d@kalel1199@AngelUriel1530

Are you guys seeing this issue occur after five years of seasons?

If so, please reply here with the following details to help us investigate, thank you.

• Platform (PC, XB1 or PS4):
• Gamertag/PSN ID/Origin ID:
• In what Season is this happening (2021,2022,2023 etc):
• Saved on Internal or External Hard Drive:
• Are you simming games, Yes/No:
• When the crash happens, are you simming? If yes, can you play the game without simming:
• Are you using default rosters:
• Have you downloaded any user content:
• Any error message? Please post the exact error:
• Any other relevant details:

Thank you @EA_Barry.

Here is my information below:

• Platform (PC, XB1 or PS4): PC
• Gamertag/PSN ID/Origin ID: chefparisss
• In what Season is this happening (2021,2022,2023 etc): 2023 and beyond
• Saved on Internal or External Hard Drive: internal
• Are you simming games, Yes/No: No (However, simming the games will get you past the break point but when you load up the save again it'll crash. You can also play the game but as soon as it tries to load back to the menu, it'll crash to the desktop.)
• When the crash happens, are you simming? No If yes, can you play the game without simming:
• Are you using default rosters: Yes
• Have you downloaded any user content: Downloaded one draft class in the 2019 season. I have also tried this without downloading a draft class and the same issue occurs around the 2023 season and beyond
• Any error message? Please post the exact error: No error messages. It just crashes to the desktop.
• Any other relevant details:
  • I opened up the dump file in Visual Studio and the error that's being displayed is:
  • Exception Code: 0xC0000005
  • Exception Information: The thread tried to read from or write to a virtual address for which it does not have the appropriate access.

• Platform (PC, XB1 or PS4): PC
• Gamertag/PSN ID/Origin ID: ItchyPuet
• In what Season is this happening (2021,2022,2023 etc):Started in 2023, continued in 2024
• Saved on Internal or External Hard Drive: Internal
• Are you simming games, Yes/No: Yes
• When the crash happens, are you simming? If yes, can you play the game without simming: No sim, crashes happened while playing
• Are you using default rosters: Yes
• Have you downloaded any user content: I downloaded a draft class but never used it
• Any error message? Please post the exact error: No error the game just closes itself out
• Any other relevant details: I'm no longer able to test as the affected franchise files all CTD

• Platform (PC, XB1 or PS4): PC
• Gamertag/PSN ID/Origin ID: megablackk1d
• In what Season is this happening (2021,2022,2023 etc): 2023
• Saved on Internal or External Hard Drive: Internal SSD
• Are you simming games, Yes/No: No but I play offense only
• When the crash happens, are you simming? If yes, can you play the game without simming: whenever I try to load my franchise
• Are you using default rosters: yes but I created a few players for my team but that's about it
• Have you downloaded any user content: yes
• Any error message? Please post the exact error: nope just crashes
• Any other relevant details: 

• Platform (PC, XB1 or PS4): PC
• Gamertag/PSN ID/Origin ID: Jamesn28mm
• In what Season is this happening (2021,2022,2023 etc): I believe I'm around 2025-2027, I've played about 7 seasons total
• Saved on Internal or External Hard Drive:External
• Are you simming games, Yes/No: yes
• When the crash happens, are you simming? If yes, can you play the game without simming: No, during the loading process of the actual game, can't get to the menus
• Are you using default rosters: yes
• Have you downloaded any user content: No
• Any error message? Please post the exact error: No
• Any other relevant details: Game crashes at the intro loading screen before I get to the menus, sounds like what everyone else is experience but I can't even get to the menus but it seems just as the menu is about to load the game crashes and I'm back at my desktop.

• Platform (PC, XB1 or PS4): PC
• Gamertag/PSN ID/Origin ID: hcorson54
• In what Season is this happening (2021,2022,2023 etc): I believe I'm around 2023, I've played about 5 seasons
• Saved on Internal or External Hard Drive:Internal SSD
• Are you simming games, Yes/No: yes
• When the crash happens, are you simming? If yes, can you play the game without simming: No, during the loading of CFM file
• Are you using default rosters: yes
• Have you downloaded any user content: Yes
• Any error message? Please post the exact error: No
• Any other relevant details: Appears to be the same issue the other users are having. Seen it mentioned on multiple boards across the internet (Reddit, OS)

• Platform  XB1
• Gamertag/PSN ID/Origin ID: mulder1199
• In what Season is this happening (2021,2022,2023 etc): 2023
• Saved on Internal or External Hard Drive: internal
• Are you simming games, Yes/No: No
• When the crash happens, are you simming? mid year...can't load saves to see if I can sim past
• Are you using default rosters: Yes
• Have you downloaded any user content: Yes, one draft class
• Any error message? Please post the exact error: no error message, just crash to XB home
• Any other relevant details:

@EA_Barry so any word on a fix I worked to hard and played to many hours to just start over

@megablackk1d

Not just yet, we are still looking into this. Any updates will be posted here.

Thanks.

• Platform (PC, XB1 or PS4):xb1
• Gamertag/PSN ID/Origin ID:osoreal99
• In what Season is this happening (2021,2022,2023 etc):various
• Saved on Internal or External Hard Drive:internal
• Are you simming games, Yes/No:yes
• When the crash happens, are you simming? If yes, can you play the game without simming:no happens after I save and exit franchise mode
• Are you using default rosters:yes and no
• Have you downloaded any user content:no
• Any error message? Please post the exact error:none
• Any other relevant details:kicks me all the way back to the home. When it freezes the music freezes as well.

• Platform (PC, XB1 or PS4): XB1
• Gamertag/PSN ID/Origin ID: HeadedNine227
• In what Season is this happening (2021,2022,2023 etc): nba live 19
• Saved on Internal or External Hard Drive: internal
• Are you simming games, Yes/No: no
• When the crash happens, are you simming? If yes, can you play the game without simming: No it won’t even let me load my franchise mode up without either crashing or it’ll sit on the loading screen forever then I have to quit and just play head to head. I’ve tried on two different accounts.
• Are you using default rosters: no
• Have you downloaded any user content: no
• Any error message? Please post the exact error: no
• Any other relevant details: no

thanks @EA_Barry

---

@EA_Barry wrote:

@chefparisss@GamerNOY@megablackk1d@kalel1199@AngelUriel1530

Are you guys seeing this issue occur after five years of seasons?

If so, please reply here with the following details to help us investigate, thank you.

• Platform (PC, XB1 or PS4):
• Gamertag/PSN ID/Origin ID:
• In what Season is this happening (2021,2022,2023 etc):
• Saved on Internal or External Hard Drive:
• Are you simming games, Yes/No:
• When the crash happens, are you simming? If yes, can you play the game without simming:
• Are you using default rosters:
• Have you downloaded any user content:
• Any error message? Please post the exact error:
• Any other relevant details:

---

Having the same issue on PS4. Finally reached the playoffs with the Colts after simming a few years, and right after I win my first playoff game, game crashed and now I cannot even load any of the save files. 

Platform: PS4

PSN ID: dbacksfan23

Season: 2022

Saved on: Internal hard drive

Are you simming games: Yes

When the crash happens, I am not simming games. Clicked "Finish game" following a win, and crashed, and it won't load the file again.

Yes, I am using default rosters

Have you downloaded any  user content: One 2019 draft class

Error Message: CE-34878-0

Other relevant details: First crashed following a playoff win in 2022 after simming just about the entire season. Following the crash, tried loading up the autosave file and the back up save file I had and neither one is loading without crashing and sending me to the PS home screen. 

Any updates from EA?

• Platform (PC, XB1 or PS4): PC
• Gamertag/PSN ID/Origin ID: Geekazoid22
• In what Season is this happening (2021,2022,2023 etc): 2023, 2024
• Saved on Internal or External Hard Drive: Internal
• Are you simming games, Yes/No: No, but would sim in-game to check for crashes
• When the crash happens, are you simming? If yes, can you play the game without simming: Basically crashing everytime I would load to Main Franchise Menu screen. Crash when exiting in-game play, training, and free practice
• Are you using default rosters: used default
• Have you downloaded any user content: used auto gen rookies before crashing, then tried downloading created drafts, but that didn't work
• Any error message? Please post the exact error: No
• Any other relevant details: Once crashing stars, that file along with its corresponding auto save can no longer be loaded

• Platform (PC, XB1 or PS4): XB1
• Gamertag/PSN ID/Origin ID: phillysoul13
• In what Season is this happening (2021,2022,2023 etc): I believe it is the 2021 seasoning
• Saved on Internal or External Hard Drive: not sure. I believe the default storage for the console
• Are you simming games, Yes/No: sometimes 
• When the crash happens, are you simming? If yes, can you play the game without simming: happens at different times. Has happened while clicking exit game from a game played. Has happened when attempting to offer a contract. And hapoened when clicking advance week  
• Are you using default rosters: using the most recent rosters from EA
• Have you downloaded any user content: draft classes 
• Any error message? Please post the exact error: no error message game just crashes 
• Any other relevant details:

• Platform (PC, XB1 or PS4): PC
• Gamertag/PSN ID/Origin ID: DoubleH54
• In what Season is this happening (2021,2022,2023 etc): 2043
• Saved on Internal or External Hard Drive: Internal SSD
• Are you simming games, Yes/No: sometimes 
• When the crash happens, are you simming? If yes, can you play the game without simming: happens at different times. Has happened while clicking exit game from a game played. Has happened when attempting to offer a contract. And hapoened when clicking advance week 
• Are you using default rosters: using the most recent rosters from EA
• Have you downloaded any user content: not during this franchise
• Any error message? Please post the exact error:  no error saved franchise will not load, has happened multiple times after multiple restarts
• Any other relevant details  have edited the draft class.