Everytime I launch the trial on my xbox It goes to the loading screen and says madden 19 took too long to start, error code 0x8027025a. I have tried closing the game and restarting it. I also restarted my Xbox but I get the same result.

@rrhode1234567891@tatsbymike@Devins-cool@berzerker828@CharlieGST If you are still seeing this issue, please reply with the requested details at the following thread: https://answers.ea.com/t5/EA-Access/Unable-to-Play-The-Madden-19-EA-Access-Trial/m-p/6954606#M24857 Apologies for this inconvenience. *marked as solution for visibility purposes (issue not resolved)

Madden 19 trial error unable to launch game

16 Replies

EA_Barry
Community Manager
8 years ago
@Devins-cool

Please let us know if the following helps you play the trial, thanks.

Physically power cycle the console

Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.

Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller.
Note If you don't see the green boot-up animation when the console restarts, repeat these steps. Make sure that you hold the power button until the console completely shuts down.

Important If your console is in Instant-On power mode, the above steps will shut the console completely off. Instant-On mode, or the ability to turn on your console by saying "Xbox on," won't be enabled until you restart the console.

https://support.xbox.com/en-US/xbox-one/console/power-cycle-console
Ozzy23996
Rising Newcomer
7 years ago
Pretty simple my yearly sub ends August 10th and I’ve turned off auto renew until I can play my madden trial, so will Ea give me a week longer of ea access so I can play the trial? Or are you guys just going to rip me off?
Anonymous
7 years ago
This does not help.
tatsbymike
7 years ago
My madden trial says purchase ea access to play. I have ea access paid till November. This has been going on since it released. Will I get to play the trial before the standard copy comes out that i already have preordered?
tatsbymike
7 years ago
We're all getting ripped off right now
EA_Barry
Community Manager
7 years ago
@rrhode1234567891 @tatsbymike @Devins-cool @berzerker828 @CharlieGST

If you are still seeing this issue, please reply with the requested details at the following thread:

https://answers.ea.com/t5/EA-Access/Unable-to-Play-The-Madden-19-EA-Access-Trial/m-p/6954606#M24857

Apologies for this inconvenience.

*marked as solution for visibility purposes (issue not resolved)
Anonymous
7 years ago
It didn’t help
Anonymous
7 years ago
Terrible terrible mistake and definitely a nightmare. I can only watch the downloaded Madden NFL 19 icon and do nothing
Anonymous
7 years ago
I did but they said it was a problem with the game they are going to fix. But if I got the hall of fame and can’t play it early do I get some money back or packs because that is false advertising.
Anonymous
7 years ago
facts^ i bought ea access on 2 accounts and the hof edition for nothing ea has done it now.