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Thanks for the generic and scripted reply. Yes I've tried all of these basic troubleshooting steps that I found when I searched for a solution on Google 7 days ago.
I didn't figure you guys would have a solution.
To those doing Google searches in the future for a resolution, it seems like this is a result of playing on WiFi, which through my research has been an ongoing issue for the Madden franchise for multiple years.
Maybe the Development team will get this figured out with future adaptations of the franchise Their still in their infancy with only 30+ years of experience. /s
A wired connection is always advised for games over a WiFi connection for a more consistent connection. I know it's not always possible for everyone depending on how setups are in their households though. With millions of other players on different router setups, ISPs, bandwidth speeds, weather, and outside factors there will be reports of disconnections. It's not always the servers and can be addressed through network troubleshooting.
Depending on where the router is in the house and the console, if the signal has to travel through multiple walls or people walk in front of the signal path that can potentially cause disruption. Do you have your WiFi on the console set for your 2.4Ghz or 5GHz frequency? Here's a quick rundown on their difference, if you haven't switched yet try that:
"The primary differences between the 2.4 GHz and 5GHz wireless frequencies are range and bandwidth. 5GHz provides faster data rates at a shorter distance. 2.4GHz offers coverage for farther distances, but may perform at slower speeds. Range : how far your data can travel."
Are there other devices in the house streaming or downloading at the same time? That can up bandwidth that's being shared. If that's the case, the connection can slow down and more susceptible to disconnections.
Let us know if you're interested in troubleshooting this. I've been disconnected before in some close matchups and where I was winning in the 4th quarter in past Madden titles. Luckily, rebooting the network fixes it but I can't imagine frustration where it happens over and over again. We're here to help if you need it.
- 6 years ago
I’ve had this same problem too. Except it always happens when I’m winning. Then suddenly it says my connection to peer has been lost and I end up taking the L. This has happened to me more than once. It’s frustrating for me because I put all this work in to defeat my opponent then it just cuts off and I get a loss on my record. This is not fair!
- 6 years ago
I'm hard wired and when I have a lead in the 4th quarter and my opponent quits I get a loss and nothing affects him. It only says "Your opponent is having trouble connecting to the network". Been dealing with this garbage for years now. EA sports is the absolute worst.
- 6 years ago
Would anyone like to explain why I am up 30 points 3 games in a row.. Make all three players quit and I still get the loss in squads? Took me out of the playoff spot. One ws in the divisional game. Not going to play this * anymore until you fix this. I've played madden since 1998.. This is unacceptable.
- 6 years ago
This has just started happening to me. I’ve played close to 200 h2h games. I hardly ever quit! The past couple days it has said that my peer lost connection and gave me the loss at least 2 times , I think a couple more. These were all before the start of the game. I am 104-71 and ranked in the top 22000 ish. I’m not saying I’m good but trust me I know this was not on my side. I play a lot. I have 300 mbps internet hardwired. I’ve played a bunch of games and it just started doing this in the past couple days. I always hear people bashing madden and I usually because the are crying that they lost but now I know how it feels and it’s really upsetting. I was literally just talking about my 104-70 record and started a game , it went to the arena and before it finished announcing the matchup it said my peer had lost connection
- 6 years ago
i have a wired connection with a 450+ download and 900+ upload speed but it keeps happening to me too please help me fix this
- EA_Blueberry6 years ago
Community Manager
Can you run a UO Trace and private message me those results? I'll need to see how your connection is reaching our servers.
- 6 years ago
I am wired and home alone and every game I have played today I have gotten kicked from the game with message quoting Connection to your peer has been lost. I don’t know what to do anymore. The only way I can get a win is if their connection is lost before mine or I make them rage quit in the first 3 minutes of the game. I haven’t even made it to the 3rd quarter in a week. Please help or forever never play this game again because I can’t even play the game for 3 minutes (game time).
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