Madden 20 - Connection to peer has been lost
Anytime I play H2H I get the message "Connection to peer lost" and I get a loss. This happens right at the start of the game, I don't even get to choose a kick off play. I am on PS4. I have assigned...
Forum Discussion
If they fixed it today, they did a poor job. I had a guy quit before kickoff and i got the loss. I expect this from the NHL series not Madden
EA_Blueberry
Community Manager
Community ManagerWhich game mode are you getting booted from? A loss indicates your connection broke off from the servers first from that match.
Are you up for some quick troubleshooting to see if we can eliminate it for you? Let us know what platform you play on and if you can run a quick UO Trace so we can see how your connection is reaching our servers, we'll get a clear picture on what the root cause could be.
UO Trace Download
https://help.ea.com/en/help/faq/connection-troubleshooting-basic/
I have this issue on over probably 40% of the head to head games i play, I can be winning with 10 seconds left... lost connection and get the loss. Also alot of time I dont even get to kick off get the disconnect and the loss. Love the game but starting to become huge issue.
- @DZNUTS6477 ive tried getting a refund multiple times lol. Played madden all my life but enough is enough
I have been playing Madden for many years and never have I invested more time and effort into a game and to see it be so disappointing this year is a disgrace. I just keep getting kicked out of games and having losses dealt over and over again. It will kick me out before the kickoff and give me losses, then will kick me out while winning with only seconds left on the clock and will still give me a loss.....[Removed - CM]
It's really a disgrace and these issues dilute the integrity of the game. #Maddencheating
- EA_Blueberry
@EA_Blueberry wrote:
Which game mode are you getting booted from? A loss indicates your connection broke off from the servers first from that match.
Are you up for some quick troubleshooting to see if we can eliminate it for you? Let us know what platform you play on and if you can run a quick UO Trace so we can see how your connection is reaching our servers, we'll get a clear picture on what the root cause could be.UO Trace Download
https://help.ea.com/en/help/faq/connection-troubleshooting-basic/If you're getting disconnected that often there is something wrong and we need to figure out what it is. The speedtest you posted shows how fast your speed it, but it doesn't show the whole story on how your connection is reaching our servers. That speedtest is to your internet provider, not our servers.
Please run the UO Trace and attach the results here. Most people these days have high speed internet, that's generally not the problem. What is usually the case is a wide ping variance highlighting an unstable connection or severe packet loss. It's not always the user's network either, it might be a server site your connection is pinging along the way to the servers that was disrupted by a storm or damaged due construction.We're here to work with you if you're up for some quick troubleshooting. Let's find a solution so you can stay on the field and earn those W's. 👍
- @EA_Blueberry It’s ppl disconnecting from the internet when they are losing and it’s guvim the loss to the wrong team. It’s happened too many times at the worst time for me to think it’s coincidence or my server
- EA_Blueberry
If you suspect it's cheating please report them to our Terms of Service team via this method: https://help.ea.com/en-us/help/faq/report-players-for-cheating-abuse-and-harassment/Is there any way you can private message me the results of a UO Trace so I can see how your connection is reaching our servers? If it's constantly happening to you I want to try everything we can to verify this is not a local network hiccup. It can be downloaded from the article below.
Basic Connection Troubleshooting
https://help.ea.com/en/help/faq/connection-troubleshooting-basic/
Im hard wired i get messages that say the cable is disconnected when its half way across the room I did the uo trace and the rep explained there are 2 closed ports that need to be open .i called comcast they opened the ports.... now im still having the same issue like he said i love the game alot but this is crazy i have given out so manny free wins ....YOU ALL SHOULD Value the FEW customers you have left and fix this issue
Greengage22 makes a great point..
Haven’t read a better comment in this thread until this one. Their customers are dropping like flies and it’s time THEY figure out what THEY have done. The EA replied keep repeating themselves and keeps getting the same responses about how his/her suggestions ARENT WORKING. figure this out EA/PS4
- I was on a 14 game win streak and was playing online head to head and in my last game I was winning 30-8 with 2 minutes in the 4th quarter when my opponent left and took the L I didn't play 15 games back to back just to get a stupid L
