Madden 20 - Connection to peer has been lost
Anytime I play H2H I get the message "Connection to peer lost" and I get a loss. This happens right at the start of the game, I don't even get to choose a kick off play. I am on PS4. I have assigned...
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Thanks for the generic and scripted reply. Yes I've tried all of these basic troubleshooting steps that I found when I searched for a solution on Google 7 days ago.
I didn't figure you guys would have a solution.
To those doing Google searches in the future for a resolution, it seems like this is a result of playing on WiFi, which through my research has been an ongoing issue for the Madden franchise for multiple years.
Maybe the Development team will get this figured out with future adaptations of the franchise Their still in their infancy with only 30+ years of experience. /s
@Guitarkore Finally someone else with the same mindset I have. This is a joke!
I am beyond agravated. I have over 22 wins and 33 losses, of those 33 losses 20 are from being disconnected. I switched to a wired connection and that allowed me to get my 22 W's... and today i have loss 3 in a row due to being disconnected. I am unranked. I played over 900 games last year and was ranked in the 1900 range. I cannot damage my record anymore. I need a resolution. I have high speed fiber internet just to ensure i have a strong connection for gaming.
What can i do to remove these illegitimate losses or even completely reset back to 0.
My current internet speed
I have been having the same problem since I downloaded Madden 20 last week. I have contacted EA on four separate occasions and tried four different "solutions". Several of these "solutions" blamed the problem on my hardware. I went through all of the suggested steps anyway. Nothing has fixed the problem, not even the update. Add me to the list of frustrated buyers.
EA_BlueberryCommunity Manager
@lawn2mow wrote:
I have been having the same problem since I downloaded Madden 20 last week. I have contacted EA on four separate occasions and tried four different "solutions". Several of these "solutions" blamed the problem on my hardware. I went through all of the suggested steps anyway. Nothing has fixed the problem, not even the update. Add me to the list of frustrated buyers.
I see that you've been through some console troubleshooting. Have you tried rebooting the network by unplugging the modem/router for about 5 minutes? This way a fresh connection to the EA servers is establish which can correct any lingering hiccups in the previous link? We have some great steps below that are super easy to go through in about 10 minutes of time that fix lag and disconnections for most of our players. Please let us know what happens, sorry to hear about all the trouble you've been going through.
Basic Connection Troubleshooting
https://help.ea.com/en/help/faq/connection-troubleshooting-basic/
Thank you for the reply. I did what you suggested with the modem and router. I had previously done everything in the link you provided. I am going to play a sample size of 10 games then will report the results. It may take a couple days to get back to you. Thanks again.
Bruuuhhhh, it’s folks on the game that’s undoing their connection or something, it happens pretty much every time I get a lead on someone it’ll start lagging until I get put out, then it gives me a loss!!!! UNACCEPTABLE MADDEN!! U need to fix it happens too frequently at the worst possible time EVERY TIME!!! I don’t want to keep playing with this issue. FIX IT!!!
Yo for real its annoying I got 5 losses without even playing really dumb. I should be 20-5. Take them 5 losses off my record
- EA_Blueberry
@Ajhoturnot wrote:
Yo for real its annoying I got 5 losses without even playing really dumb. I should be 20-5. Take them 5 losses off my record
We're not able to make any adjustments to records but I want to make sure we have you avoid disconnections so you don't rack up unnecessary losses. Have you tried anything specific connection troubleshooting steps at all? Which platform do you play on?
The more information we have such as your platform, what region you're from, ISP, and connection type the better we can understand what's causing this to affect you. We're always on the lookout for widespread connectivity errors and will notify the team. These seem very much like local network issues though based off the volume of contacts we are receiving and without any confirmed server issues from our side. We know when it comes to gaming, connection issues can be extremely frustrating, but we're here to troubleshoot if you're up for the challenge.
We might not be able to pinpoint the root cause the first time around, which is the nature of "troubleshooting", so we'll do what we can to help you out so we can get you back to where you want to be which is having fun.- @EA_Blueberry This is a result of the players being scared of the overall on the cards its showing, they quit the game while the cards are up and guess who gets the loss???? I don't know if they get a win but I would doubt it. I know I get a loss.
