Madden 20 - Connection to peer has been lost
Anytime I play H2H I get the message "Connection to peer lost" and I get a loss. This happens right at the start of the game, I don't even get to choose a kick off play. I am on PS4. I have assigned...
Forum Discussion
EA_Blueberry
Community Manager
Community ManagerWhich game mode are you getting booted from? A loss indicates your connection broke off from the servers first from that match.
Are you up for some quick troubleshooting to see if we can eliminate it for you? Let us know what platform you play on and if you can run a quick UO Trace so we can see how your connection is reaching our servers, we'll get a clear picture on what the root cause could be.
UO Trace Download
https://help.ea.com/en/help/faq/connection-troubleshooting-basic/
EA_BlueberryCommunity Manager
Community Manager
@EA_Blueberry wrote:
Which game mode are you getting booted from? A loss indicates your connection broke off from the servers first from that match.
Are you up for some quick troubleshooting to see if we can eliminate it for you? Let us know what platform you play on and if you can run a quick UO Trace so we can see how your connection is reaching our servers, we'll get a clear picture on what the root cause could be.UO Trace Download
https://help.ea.com/en/help/faq/connection-troubleshooting-basic/
If you're getting disconnected that often there is something wrong and we need to figure out what it is. The speedtest you posted shows how fast your speed it, but it doesn't show the whole story on how your connection is reaching our servers. That speedtest is to your internet provider, not our servers.
Please run the UO Trace and attach the results here. Most people these days have high speed internet, that's generally not the problem. What is usually the case is a wide ping variance highlighting an unstable connection or severe packet loss. It's not always the user's network either, it might be a server site your connection is pinging along the way to the servers that was disrupted by a storm or damaged due construction.
We're here to work with you if you're up for some quick troubleshooting. Let's find a solution so you can stay on the field and earn those W's. 👍
- @EA_Blueberry It’s ppl disconnecting from the internet when they are losing and it’s guvim the loss to the wrong team. It’s happened too many times at the worst time for me to think it’s coincidence or my server
- EA_Blueberry
If you suspect it's cheating please report them to our Terms of Service team via this method: https://help.ea.com/en-us/help/faq/report-players-for-cheating-abuse-and-harassment/Is there any way you can private message me the results of a UO Trace so I can see how your connection is reaching our servers? If it's constantly happening to you I want to try everything we can to verify this is not a local network hiccup. It can be downloaded from the article below.
Basic Connection Troubleshooting
https://help.ea.com/en/help/faq/connection-troubleshooting-basic/
You need to fix this issue I get kicked out of every playoff gm in h2h seasons people pay alot of money to your company and it is the same stuff every yr please make it fair don't let theses people do thsee things
