Madden 20 - Connection to peer has been lost
Anytime I play H2H I get the message "Connection to peer lost" and I get a loss. This happens right at the start of the game, I don't even get to choose a kick off play. I am on PS4. I have assigned...
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EA_Blueberry
Community Manager
Community Manager
@lawn2mow wrote:
I have been having the same problem since I downloaded Madden 20 last week. I have contacted EA on four separate occasions and tried four different "solutions". Several of these "solutions" blamed the problem on my hardware. I went through all of the suggested steps anyway. Nothing has fixed the problem, not even the update. Add me to the list of frustrated buyers.
I see that you've been through some console troubleshooting. Have you tried rebooting the network by unplugging the modem/router for about 5 minutes? This way a fresh connection to the EA servers is establish which can correct any lingering hiccups in the previous link? We have some great steps below that are super easy to go through in about 10 minutes of time that fix lag and disconnections for most of our players. Please let us know what happens, sorry to hear about all the trouble you've been going through.
Basic Connection Troubleshooting
https://help.ea.com/en/help/faq/connection-troubleshooting-basic/
Thank you for the reply. I did what you suggested with the modem and router. I had previously done everything in the link you provided. I am going to play a sample size of 10 games then will report the results. It may take a couple days to get back to you. Thanks again.
Here's an update on what has happened. Yesterday I played five games, four worked fine, the fifth one had the "Connection to peer has been lost problem" before the kickoff and I got a loss. Before I could play game number six update 1.11 got installed. I'm not sure if the update was supposed to fix this problem. Since the update I played eight games so far and have had the problem once.
