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EA_Aljo
Community Manager
6 years agoHi there, @eberndt22.
What have you tried so far? We don't want to repeat troubleshooting steps if we don't need to. Also, did you happen to try another gamertag to see if that works? That would help narrow down what could be causing this. Thanks!
6 years ago
@EA_Aljo I’m also having the same problem with other ea games, such as nba live. And, whenever I go on to the ea access app it just freezes at the loading screen and doesn’t let me in.
- EA_Aljo6 years ago
Community Manager
Can you get me a screenshot of the message? Also, do you have a current Xbox Live Gold membership?
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