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WiFinewb99's avatar
WiFinewb99
7 years ago
Solved

Madden 20 broken!

I Installed Madden20 only to find it crashing not 1 second after the press any button screen everytime. i've uninstalled and am reinstalling now but thought I would try and open the game at playable ...
  • WiFinewb99's avatar
    WiFinewb99
    6 years ago

    I think i found the issue.
    after ea no offence but not really being any help at all. 
    I started looking around and trying some different * 
    i think the problem was madden was recognising my steering wheel i use for racing games and just crashing on launch as soon as i unplugged the wheel from the computer i had no problems launching the game. i fiddled with it the next day and came to the same conclusion. cant say i have played madden since but from memory this fixed it for me. 

EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
7 years ago

@WiFinewb99 

Quite often, this is due to your machine not meeting the system requirements.

If you post your Dxdiag report here, we can let you know for sure:

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

MINIMUM REQUIREMENTS:
OS: 64-bit Windows 7/8.1/10
Processor (AMD): FX-4330 or Equivalent
Processor (Intel): i3-4350 or Equivalent
Memory: 8 GB
Graphics card (AMD): Radeon RX 460 or Equivalent
Graphics card (NVIDIA): GeForce GTX 660 or Equivalent
DirectX: 11 Compatible video card or equivalent
Online Connection Requirements: 512 KBPS or faster Internet connection
Hard-drive space: 48.5 GB

    • EA_Barry's avatar
      EA_Barry
      Icon for Community Manager rankCommunity Manager
      7 years ago

      @WiFinewb99 

      So it looks like your machine should be able to play Madden 20.

      Possibly most importantly, you should go through the following to help ensure your GPU is used rather than the video processing on your CPU:

      1. Open the nvidia Control Panel
      2. Click Manage 3D settings
      3. Click the Program Settings tab
      4. Click the Add button
      5. Select the game from the list or click browse and navigate to C:\Program Files (x86)\Origin Games\Madden NFL 20\Madden20.exe
      6. Select Madden20.exe and then Open
      7. Customise individual settings if you like
      8. Exit nvidia control panel and try playing.

      If you continue to see an issue, please post the exact error message you may see, thanks.

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