Forum Discussion

tr71777's avatar
tr71777
Rising Vanguard
7 years ago
Solved

Madden 20 crashes on offline connected franshise Xbox One

I have been waiting for a fix since for this issue since I got the game I made over 8 to 12 full rosters with created players and not one of them can play in offline connected franchise season mode I...
  • CRIPBIRDMAN's avatar
    CRIPBIRDMAN
    7 years ago

    Bro im having the same issues, but what i did was release all my created players to free agency. Then I load it up the franchise and I sign all my created players from free agent back on my team and it works. You can probably try it that way and see what happens but I just did it as of 3:01 p.m. August 11th.

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
7 years ago

@Zerimar916 

We want to make sure you can play the game and if you need immediate 1:1 troubleshooting, our Support staff is available at EA Help on Twitter and at our Help site Help.EA.com. Our forum Community Managers cannot guarantee immediate responses to every post. I'm sorry to hear you didn't get any responses though, did you try any troubleshooting steps our staff or others here have posted?

I play on Xbox One too and dashboarding to the home screen can help in a variety of games. It can be a caching issue. Power cycle your console via these steps and let me know if it's still happening. The issue @tr71777 and I are discussing appears to be related to created players/custom rosters.

Power Cycle the Console

  1. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
  2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

  1. Plug the console power cable back in.
  2. Press the Xbox button on your console to turn on the Xbox One.

Clear Mac Address

  1. Clear the MAC Address: From the Xbox dashboard select Settings>All Settings>Network>Network Settings>Advanced Settings>Alternate MAC address>Clear, then restart your Xbox.
tr71777's avatar
tr71777
Rising Vanguard
7 years ago

@EA_BlueberryDid you create a full roster of created players at 99 overall and tried to play a game in the offline connected franchise mode in the season? and I turned off salary cap as well cause it will crash on my end I know it will or might crash on your end as well

  • tr71777's avatar
    tr71777
    Rising Vanguard
    7 years ago

    I hope there will be a patch to fix this

  • Medsman's avatar
    Medsman
    7 years ago

    That's exactly what happened to me.  If I try to start a cloud franchise it tells me: "Our servers cannot process your request at this time.  Please try again later.  You are being returned to the main menu."

  • CRIPBIRDMAN's avatar
    CRIPBIRDMAN
    7 years ago

    Bro im having the same issues, but what i did was release all my created players to free agency. Then I load it up the franchise and I sign all my created players from free agent back on my team and it works. You can probably try it that way and see what happens but I just did it as of 3:01 p.m. August 11th.

  • CRIPBIRDMAN's avatar
    CRIPBIRDMAN
    7 years ago

    Make sure you add me on Xbox One CRIP BIRDMAN400 because I found a way which I already told you but also there's something else you need to look out for and it's kind of hard to explain it's better if we talk on the Xbox

  • tr71777's avatar
    tr71777
    Rising Vanguard
    7 years ago
    @CRIPBIRDMAN cool I don't have a mic cause my ex wife took damn near everything I had in the divorce and gave it to the dude she cheated on me with.
  • CRIPBIRDMAN's avatar
    CRIPBIRDMAN
    7 years ago
    @tr71777 Lol dam thats cold. Did you get it to work?
  • tr71777's avatar
    tr71777
    Rising Vanguard
    7 years ago
    @CRIPBIRDMAN ya for a good 10 mins then it crashed again cause I also added my late battle buddies to their fave teams I just hope EA will get a patch out to fix this issue soon

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