Forum Discussion
Hi there, @ajclark6791.
I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
I play on Pc and it has crash and froze 3 times today I have reset pc and router its the update. ive never had madden crash on my pc ever only since this update
- EA_Aljo6 years ago
Community Manager
Can you try repairing the game through Origin? Find the Madden tile and right-click on it. Choose repair. Let me know what happens. Thanks!
- 6 years ago
I honestly want to help you with this but I was on a 36 win streak and now i have lost that win streak because the freezing during loading to play an opponent. Lost 2 more now because the freezing during loading I honestly don't want to play until it's fixed. No offense but I highly doubt that reparing the game will fix it. I've read comments on youtubers current madden update videos stating they are freezing too, please fix this. I take my W/L serious I hate giving people free wins because the game is now freezing.
- EA_Aljo6 years ago
Community Manager
Ok. If you change your mind and want some help with this, just let us know.