Madden 20 does not launch
I have the same problem as many others. 2 days ago Madden was fine on my PC. Since yesterday the game doesn't launch. After starting the cloud sync window appears and go up to 100%. Then a window p...
Forum Discussion
@EA_Blueberry
Is EA at all interested in finding a solution?
I'm sorry to say that, but this game, and the original software, is the biggest crap I've ever seen. 55 Euros for a game that doesn't even start. That's a bad joke. Definitely the last time I buy an EA game if there's no solution. EA takes our money for a broken good and is not able to repair anything or even admit that this game is full of bugs.
Want another example? Today I installed Origin and Madden for the supposed 20th time because the game didn't start again last night. It was running and there was no problem at all. After 1 hour I tried to restart the game and the problem explained in the first message occurred again. In the meantime the PC wasn't even running . What the hell is going on here?
I don't know if Origin is the problem, Madden or both - but EA should.
Madden20. Does not launch. The opening video screens work fine. But at the last screen where it says”Losding” it freezes I have contacted EA Support 8 times. I have tried every offered solution. Nothing works. It’s very frustrating . I would like to get my money back. The game I paid for does not launch Who do I contact to see about reimbursement?
- EA_Blueberry
Community Admin
Which platform did you purchase the game for and where did you purchase it?
I purchased the game on line for Windows 10. I downloaded the game from "Origin". BTW: It took a long time to download. (about 2 hours)
- EA_Blueberry
Purchases made through the Origin store can actually be refunded from the customer's end if eligible. This is our Great Game Guarantee refund policy: https://www.origin.com/usa/en-us/store/great-game-guarantee
If it's freezing when you're loading it up, that is something we should be able to fix for you unless it fails to meeting the minimum system requirements. Can you upload a DxDiag for us so we can review your system specs?
How to pull a DxDiaghttps://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
