Madden 20 does not launch
I have the same problem as many others. 2 days ago Madden was fine on my PC. Since yesterday the game doesn't launch. After starting the cloud sync window appears and go up to 100%. Then a window p...
Forum Discussion
EA_Blueberry
Community Manager
Community ManagerWhich platform did you purchase the game for and where did you purchase it?
I purchased the game on line for Windows 10. I downloaded the game from "Origin". BTW: It took a long time to download. (about 2 hours)
- EA_Blueberry
Purchases made through the Origin store can actually be refunded from the customer's end if eligible. This is our Great Game Guarantee refund policy: https://www.origin.com/usa/en-us/store/great-game-guarantee
If it's freezing when you're loading it up, that is something we should be able to fix for you unless it fails to meeting the minimum system requirements. Can you upload a DxDiag for us so we can review your system specs?
How to pull a DxDiaghttps://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
@EA_BlueberrySince some time has passed, I was really hoping you guys had more solutions for this. I just ran into this today and am very disappointed. Bought all kinds of new PC parts, reinstalled terrabytes of stuff multiple times, all to no avail. Any new insight?
Thanks,
Ryan
- EA_Blueberry
Is there any way you can remove all your friends from your friends list or anyone you know that is playing a Russian version of a game to see if that helps launch this for you? We've seen fringe cases where a game will successfully launch after remove friends from their friends list or if it's a Russian version game being played by another friend on the friends list.
